Abbott este o companie globală din domeniul sănătății, care dezvoltă tehnologii și produse pentru diagnosticare, dispozitive medicale, nutriție și medicamente generice de marcă. Portofoliul său include sistemele de monitorizare a glicemiei FreeStyle Libre și testele rapide de antigen BinaxNOW, oferind servicii pacienților și profesioniștilor din domeniul sănătății în domenii precum gestionarea diabetului, bolile infecțioase și nutriția. Activitatea Abbott se concentrează, de asemenea, pe extinderea accesului la îngrijire, susținerea echității în sănătate și abordarea unor provocări precum malnutriția și bolile infecțioase. Pentru profesioniștii care explorează cariere în domeniul sănătății, compania oferă oportunități de a contribui la inovarea medicală într-o gamă largă de discipline asociate sănătății.
Revenue Cycle Specialist III (Remote - United States)
Abbott is seeking a Revenue Cycle Specialist III to support healthcare order-to-cash operations remotely in the United States. The role covers EMR queues, patient claims, reporting, workflow coordination, and process improvement.
Descriere
- Provide process expertise to department colleagues on internal procedures and source documentation.
- Execute revenue cycle activities, manage Electronic Medical Records queues, and resolve patient claim issues.
- Help coordinate workflows and allocate team resources in partnership with leadership.
- Attend and help facilitate meetings with internal departments.
- Use Microsoft Office and EMR reporting tools to support team programs and leadership requests.
- Contribute to initiatives involving multiple departments.
- Complete assigned work and record information in line with Standard Operating Procedures and established workflows.
- Help meet required turnaround times for work queues.
- Participate in efforts to improve processes.
- Keep records accurate while maintaining strong organization and attention to detail.
- Support the company mission and values and follow Quality Management System policies and procedures.
- Maintain dependable attendance and finish assigned work within required timeframes.
- Adjust to changing workloads and circumstances and respond promptly to new information.
- Communicate professionally and build effective relationships with Exact Sciences teams, clients, and associates.
Cerințe
- High school diploma or GED.
- At least two years of experience in a contact center, data entry, or customer service setting.
- At least two years of experience using multiple computer systems, including Microsoft Office, Excel, Epic, and OnBase.
- At least one year of experience performing medical data entry in EMR systems.
- Demonstrated ability to resolve complex issues involving end-to-end workflow processes.
- Working knowledge of HIPAA laws.
- Working knowledge of medical terminology, medical billing, and insurance terminology.
- Working knowledge of laboratory terminology.
- Proficiency with Adobe Acrobat and the ability to navigate multiple order-workflow systems and convert files to PDF.
- Ability to perform the essential duties of the position with or without accommodation.
- Authorization to work in the United States without sponsorship.
- Ability to work the assigned schedule and overtime when needed.
- Ability to work on a mobile device, tablet, or computer and type for approximately 90% of a typical workday.