OneSource Virtual
OneSource Virtual
OneSource Virtual furnizează procese de afaceri ca serviciu (BPaaS) pentru organizațiile care utilizează Workday. Serviciile sale sprijină salarizarea, administrarea beneficiilor și operațiunile financiare și contabile, combinând automatizarea proceselor cu expertiză specializată și asistență proactivă. Compania ajută clienții Workday să îmbunătățească acuratețea administrativă, să reducă volumul de muncă manuală și să își utilizeze mai eficient resursele interne.

Payroll Services Supervisor, Workday | OneSource Virtual

Lead a Workday payroll team at OneSource Virtual, overseeing accurate, compliant payroll processing and customer support.

Descriere

  • Lead a team processing customer payrolls on Workday and provide day-to-day support.
  • Handle escalations involving payroll processing, discrepancies, and customer inquiries.
  • Review and audit payroll runs for accuracy, compliance, and customer-specific needs.
  • Manage daily workloads and task assignments to meet deadlines and service-level agreements.
  • Coach payroll employees in real time and provide feedback.
  • Track and report individual and team performance metrics.
  • Help onboard and train new payroll specialists.
  • Work with the Manager or Senior Manager to put process improvements into practice.
  • Keep up with federal, state, and local payroll rules and share updates with the team.
  • Help communicate with customers about payroll questions, tax matters, and reporting.
  • Follow OneSource Virtual policies, SOC audit controls, and data security standards.

Cerințe

  • High school diploma or equivalent.
  • At least five years of payroll or tax experience, including one year in a lead or supervisory role.
  • Sound knowledge of payroll compliance, tax regulations, and multistate payroll processing.
  • Ability to prioritize work and meet deadlines in a high-volume, deadline-driven environment.
  • Strong attention to detail and commitment to accurate, high-quality work.
  • Excellent communication and interpersonal skills, with confidence coaching colleagues and working with customers.
  • Proficiency with Microsoft Suite.
  • Workday Payroll experience preferred.
  • Familiarity with other HCM platforms preferred.
  • FPC (Fundamental Payroll Certification) or CPP (Certified Payroll Professional) designation preferred.

Beneficii

  • Values-led culture.
  • Opportunities for career advancement.
  • Professional development opportunities.
  • Opportunities to learn and share ideas.
  • Opportunities for creative collaboration.

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