eFinancial

201 – 500 Angajați

Sponsor pentru viza H1B Asigurări Asistență medicală Consultanță

eFinancial este o platformă online de comparare și intermediere a asigurărilor de viață, care îi ajută pe consumatori să evalueze și să achiziționeze asigurări de viață pe termen limitat, permanente și pentru cheltuieli finale. Instrumentele sale digitale includ oferte rapide online și un calculator pentru asigurarea de viață pe termen limitat, bazat pe 10 întrebări, precum și resurse educaționale și acces la agenți autorizați pentru îndrumare personalizată. Platforma reunește opțiuni de la asigurători consacrați, ajutând clienții să compare perioadele de acoperire, primele, cerințele privind examinarea medicală și caracteristicile valorii în numerar pe parcursul procesului de solicitare.

Locurile de muncă ale companiei

Part-Time Remote Contact Center Representative at eFinancial

Part-time remote contact center role handling prospect calls, gathering information, and transferring qualified leads to licensed insurance advisors. Supports Fidelity Life and eFinancial’s direct-to-consumer life insurance operations.

acum 1 lună

Statele Unite ale Americii

20 $ / oră

Remote Normă parțială Nivel mediu Senior Limbă Obligatorie: engleză Reprezentant call center

Descriere

Speak with prospects to gather information and transfer qualified leads to licensed insurance advisors
Navigate multiple systems and databases to review lead records and accurately record interaction outcomes
Use approved scripts and workflows while complying with applicable laws and regulations
Capture accurate information to support life insurance sales
Achieve targets for attendance, availability, daily call volume, transfer rate, quality, and customer satisfaction
Complete required training to stay current with systems and regulatory procedures
Work at a desk, seated or standing, while using a computer and telephone headset
Work without an on-camera presence

Cerințe

High school diploma or equivalent
Preferred experience in customer service, sales, administration, retail, hospitality, campus activities, volunteering, or other public-facing communication; relevant school or community experience is also considered
Clear, professional verbal communication and phone skills
Strong interpersonal abilities and problem-solving judgment
Ability to work independently in a remote environment
Adaptability and resilience in a fast-paced workplace
Comfort using computers, learning new systems, and working across multiple applications
Ability to manage multiple tasks while maintaining accuracy
Quiet, distraction-free workspace
Reliable high-speed internet access
Bilingual or multilingual communication skills, including English and Spanish, are a plus
Availability Monday through Friday from 12:00 p.m. to 4:00 p.m. CST
Availability for 20 hours of part-time work each week

Beneficii

One week of training
Technology hardware and required systems provided
Continued virtual support
Flexible part-time remote schedule
401(k) plan with company match
Sick time accrued each pay period
Medical insurance
Dental insurance
Health Savings Accounts
Flexible Spending Accounts for health, dependent care, and transit
Vision care
Short-term disability coverage
Long-term disability coverage
Life and accidental death and dismemberment coverage
One or two brief breaks per shift

Locuri de muncă similare

501 – 1.000 Angajați

Asistență medicală B2C Consultanță

Statele Unite ale Americii

Maryland

22 $ – 25 $ / oră