eFinancial
eFinancial
„eFinancial“ yra internetinė gyvybės draudimo palyginimo ir tarpininkavimo platforma, padedanti vartotojams įvertinti ir įsigyti terminuotąjį, nuolatinį bei galutinių išlaidų draudimą. Jos skaitmeniniai įrankiai apima greitas internetines kainos pasiūlymų užklausas ir iš 10 klausimų sudarytą terminuotojo gyvybės draudimo skaičiuoklę. Juos papildo mokomoji medžiaga ir galimybė gauti individualias konsultacijas iš licencijuotų agentų. Platforma pateikia patikimų draudimo bendrovių pasiūlymus ir padeda klientams palyginti draudimo laikotarpius, įmokas, medicininės apžiūros reikalavimus bei piniginės vertės ypatybes, kartu padėdama orientuotis paraiškos teikimo procese.

Part-Time Remote Contact Center Representative at eFinancial

Part-time remote contact center role handling prospect calls, gathering information, and transferring qualified leads to licensed insurance advisors. Supports Fidelity Life and eFinancial’s direct-to-consumer life insurance operations.

Aprašymas

  • Speak with prospects to gather information and transfer qualified leads to licensed insurance advisors
  • Navigate multiple systems and databases to review lead records and accurately record interaction outcomes
  • Use approved scripts and workflows while complying with applicable laws and regulations
  • Capture accurate information to support life insurance sales
  • Achieve targets for attendance, availability, daily call volume, transfer rate, quality, and customer satisfaction
  • Complete required training to stay current with systems and regulatory procedures
  • Work at a desk, seated or standing, while using a computer and telephone headset
  • Work without an on-camera presence

Reikalavimai

  • High school diploma or equivalent
  • Preferred experience in customer service, sales, administration, retail, hospitality, campus activities, volunteering, or other public-facing communication; relevant school or community experience is also considered
  • Clear, professional verbal communication and phone skills
  • Strong interpersonal abilities and problem-solving judgment
  • Ability to work independently in a remote environment
  • Adaptability and resilience in a fast-paced workplace
  • Comfort using computers, learning new systems, and working across multiple applications
  • Ability to manage multiple tasks while maintaining accuracy
  • Quiet, distraction-free workspace
  • Reliable high-speed internet access
  • Bilingual or multilingual communication skills, including English and Spanish, are a plus
  • Availability Monday through Friday from 12:00 p.m. to 4:00 p.m. CST
  • Availability for 20 hours of part-time work each week

Privalumai

  • One week of training
  • Technology hardware and required systems provided
  • Continued virtual support
  • Flexible part-time remote schedule
  • 401(k) plan with company match
  • Sick time accrued each pay period
  • Medical insurance
  • Dental insurance
  • Health Savings Accounts
  • Flexible Spending Accounts for health, dependent care, and transit
  • Vision care
  • Short-term disability coverage
  • Long-term disability coverage
  • Life and accidental death and dismemberment coverage
  • One or two brief breaks per shift

Susiję darbai

CarePoint

Ne visos darbo dienos skambučių centro konsultantas – nuotolinis darbas Merilande

CarePoint
501 – 1 000 Darbuotojai
B2CKonsultavimasSveikatos priežiūra

Teikite nuotolinę ne visos darbo dienos krizių pagalbą elgesio sveikatos srityje iš Merilando valstijos organizacijai „Baltimore Crisis Response“, ne pelno siekiančiai krizių pagalbos teikėjai. Vertinkite skambinančiųjų poreikius, koordinuokite nukreipimus ir susiekite žmones su bendruomenės bei gyvenamosios vietos paslaugomis.

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