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TM Forum
TM Forum
51 – 200 Angajați
ConsultanțăLogisticăMarketing
TM Forum este o asociație globală din industria telecomunicațiilor care reunește peste 850 de furnizori de servicii de comunicații, companii de tehnologie, firme de consultanță și integratori de sisteme din 111 țări. Activitatea sa colaborativă ajută sectoarele telecomunicațiilor și tehnologiei să depășească barierele tehnice și culturale, să împărtășească informații despre piață și să accelereze transformarea digitală. Membrii folosesc resursele TM Forum, inclusiv Open Digital Architecture, API-urile deschise, programele de formare, certificările și evenimentele din industrie precum DTW Ignite, pentru a dezvolta servicii interoperabile și a contribui la conturarea viitorului tehnologiei comunicațiilor.
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Membership Engagement Manager - India (Remote)

TM Forum is seeking a Membership Engagement Manager to drive member renewals, service sales, and relationship growth across India and selected European accounts. The role manages account pipelines, Salesforce reporting, and member engagement within the telecommunications ecosystem.

INIndiaRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager

Descriere

  • Achieve or surpass revenue goals for membership renewal sales
  • Promote TM Forum services and programmes, including training, coaching, tools, conformance, certifications, and new memberships
  • Oversee member retention and services sales across assigned accounts
  • Contribute to acquiring new members where needed
  • Develop the India market across communications service providers, global systems integrators, and technology vendors while supporting selected global accounts
  • Build and manage a qualified opportunity pipeline against regional targets
  • Lead renewal activity and member engagement for assigned accounts
  • Keep Salesforce data and reporting accurate for pipeline oversight and forecasting
  • Strengthen existing member relationships through communications, meetings, calls, and marketing materials
  • Represent TM Forum at relevant industry conferences and events
  • Work with regional teams, Engagement Managers, and colleagues to share best practices, develop accounts, and deliver consistent member experiences
  • Help Global Research & Media and Events Sales teams uncover new opportunities
  • Partner with Program Management, Marketing, and Sales Enablement to reflect member needs in value propositions and marketing content
  • Maintain detailed opportunity records that support reliable revenue forecasts
  • Track telecommunications and technology developments to advise members and identify opportunities for TM Forum

Cerințe

  • Substantial experience in the telecommunications industry is required
  • Prior account management and sales experience is required; this position is not entry level
  • Demonstrated ability to build trusted relationships, uncover growth opportunities, and manage a sales pipeline
  • Knowledge of the digital economy is beneficial
  • Strong understanding of the Indian market and broader telecommunications ecosystem is required
  • Results-driven and highly organised, with the ability to manage competing priorities while staying focused on outcomes
  • Customer-focused approach with the ability to understand member needs and shape suitable value-adding solutions
  • Strong interpersonal, communication, and organisational capabilities
  • Confidence engaging stakeholders at every level and collaborating across countries, cultures, and time zones
  • Excellent digital and analytical capabilities
  • Proficiency with Microsoft Word, Excel, and PowerPoint
  • Confidence using CRM, reporting, and business support systems
  • Experience working with structured sales processes
  • Experience with Salesforce or a comparable CRM and other business intelligence platforms is beneficial
  • Self-directed and proactive, with the ability to work effectively both independently and collaboratively
  • Curiosity, adaptability, and a commitment to ongoing learning
  • Willingness to build expertise in telecommunications, TM Forum frameworks and programmes, and member challenges
  • Comfort working as part of a small, geographically distributed regional team

Beneficii

  • Fully remote working arrangement
  • Inclusive workplace culture
  • Opportunity to develop specialised knowledge of telecommunications, TM Forum frameworks and programmes, and member challenges
  • Collaboration with distributed colleagues and teams across multiple markets

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