Pennant
Pennant
Pennant este o companie de servicii medicale care sprijină filiale independente ce activează în domeniul îngrijirii medicale la domiciliu, al îngrijirii paliative, al locuințelor asistate, al locuirii independente și al îngrijirii persoanelor cu probleme de memorie. Modelul său le oferă liderilor locali resursele și instrumentele necesare pentru a furniza îngrijiri de înaltă calitate, menținând în același timp un accent puternic pe servicii, cultură organizațională, responsabilitate și asumarea atentă a riscurilor. Pennant operează 103 agenții de îngrijire medicală la domiciliu și îngrijire paliativă și 51 de comunități rezidențiale pentru seniori în state americane precum Arizona, California și Texas, oferind oportunități profesioniștilor interesați de operațiunile din domeniul medical, de locuirea seniorilor și de îngrijirea în comunitate.

AR Billing Supervisor

Lead Medicaid and managed care billing, accounts receivable, and revenue cycle operations for Pennant’s senior living communities. Oversee compliance, collections, reimbursement, audits, and billing teams across multiple states.

Descriere

  • Oversee accounts receivable, Medicaid and managed care billing, collections, and revenue cycle operations across senior living communities in multiple states.
  • Ensure billing, reimbursement, collections, and reconciliations are accurate and timely, and meet regulatory requirements.
  • Manage the full accounts receivable cycle for assigned communities.
  • Audit accounts receivable operations and billing practices.
  • Review accounts receivable trends, collection results, aging reports, and reimbursement activity.
  • Prepare and present accounts receivable, Medicaid, and managed care performance reports to leadership.
  • Track collections, aging, denials, authorizations, pending Medicaid applications, reimbursement timelines, and bad debt trends.
  • Oversee Medicaid billing across multiple states, including state-specific waiver and managed care requirements.
  • Monitor resident eligibility, authorizations, pending Medicaid status, and redetermination requirements.
  • Ensure Medicaid, waiver, and managed care claims and supporting documents are submitted on time.
  • Resolve claim denials, rejections, recoupments, underpayments, and reimbursement discrepancies.
  • Coordinate with Medicaid agencies, managed care organizations, case managers, and community staff.
  • Track regulatory and reimbursement changes and implement process updates.
  • Prepare for audits and coordinate responses to Medicaid, payer, and internal audits.
  • Act as the main escalation contact for billing, collections, Medicaid, and reimbursement issues.
  • Create and maintain standard procedures and best practices.
  • Coach, mentor, and train accounts receivable staff, Business Office Managers, and field representatives.
  • Help locations develop and carry out corrective action plans.
  • Attend organizational meetings and support month-end close, accrual reviews, revenue reconciliations, and reimbursement analysis.
  • Supervise Medicaid Billing and Managed Care Resources and assigned Revenue Cycle Support Team members.
  • Maintain team quality, productivity, training, and compliance.

Cerințe

  • Bachelor’s degree in accounting, finance, healthcare administration, business administration, or a related field, or equivalent experience.
  • At least 5 years of experience in healthcare revenue cycle, accounts receivable, Medicaid billing, or managed care billing.
  • At least 2 years of leadership, supervisory, or team management experience.
  • Demonstrated experience overseeing Medicaid billing across multiple states.
  • Strong knowledge of Medicaid waiver programs, managed care organizations, authorizations, eligibility processes, and reimbursement methods.
  • Experience with claim submission, denial management, appeals, collections, and revenue recovery.
  • Experience using electronic medical record, billing, and revenue cycle platforms.
  • Strong analytical and problem-solving skills, with attention to accuracy, compliance, and process improvement.
  • Advanced proficiency in Microsoft Excel, Outlook, Word, and PowerPoint.
  • Working knowledge of state assisted living regulations and healthcare reimbursement requirements.
  • Ability to deliver presentations, training, and operational reviews at all organizational levels.
  • Excellent verbal and written communication skills.
  • Ability to manage competing priorities and deadlines across a geographically dispersed portfolio.
  • Ability to work effectively with operations leaders, community staff, residents, families, state agencies, and managed care organizations.
  • Experience in assisted living, senior living, long-term care, skilled nursing, or healthcare is preferred.
  • Certified Revenue Cycle Representative (CRCR) or a similar healthcare revenue cycle certification is preferred.
  • Experience with HCBS waiver programs, ALW, ALTCS, STAR+PLUS, Family Care, and other state-specific Medicaid programs is preferred.

Beneficii

  • Comprehensive benefits package including medical, dental, vision, and a 401(k) with employer match.
  • Paid time off.
  • Holiday pay.
  • Professional development.
  • Work-life balance.
  • Work with leaders focused on patient outcomes and team success.

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