Cardinal Scale Mfg. Co.
Cardinal Scale Mfg. Co.
Cardinal Scale Mfg. Co. este un producător cu sediul în SUA de echipamente de cântărire pentru aplicații industriale, comerciale, medicale, agricole și de retail. Gama sa de produse include cântare pentru camioane și benzi transportoare, cântare de podea și de banc, celule de sarcină, balanțe de precizie, cântare pentru puncte de vânzare, cântare medicale și veterinare, precum și indicatoare, imprimante și software aferente. Compania utilizează un model de producție integrat vertical, care include fabricarea internă a plăcilor de circuit și a celulelor de sarcină, precum și sudură robotică, pentru a deservi domenii precum logistica, procesarea alimentelor, serviciile medicale, creșterea animalelor, reciclarea, gestionarea deșeurilor solide și comerțul cu amănuntul. Contextul angajărilor reflectă o organizație de dimensiune medie din domeniul producției de echipamente hardware și al relațiilor B2B, cu echipe care sprijină proiectarea, producția și livrarea sistemelor de cântărire.

IT Support Technician - Onsite, Webb City, Missouri

Provides hands-on and remote IT support for a manufacturing facility, covering hardware, software, networks, and Active Directory. Maintains systems, resolves technical issues, and assists employees across multiple support channels.

Descriere

  • Support manufacturing plant employees with hardware and software issues
  • Install, configure, and maintain computers, peripherals, and related software
  • Diagnose and resolve hardware, software, and network problems
  • Monitor computer systems and networks to support performance and security
  • Record IT procedures, processes, and troubleshooting solutions
  • Work with IT colleagues to implement and maintain organizational IT policies and procedures
  • Report progress and completion status to managers and users
  • Assist employees by phone, email, chat, ticketing system, onsite, and remotely
  • Support software rollouts, installations, maintenance, troubleshooting, and license management
  • Maintain computers, laptops, phones, printers, conference rooms, servers, and network equipment
  • Create and manage user accounts and group memberships in Active Directory
  • Install, maintain, and troubleshoot Ethernet and fiber-optic cabling
  • Assess, prioritize, resolve, and escalate technical issues and service requests
  • Maintain records for hardware and component inventory and distribution
  • Keep the work area clean and organized
  • Contribute to projects and complete other assigned responsibilities

Cerințe

  • Associate degree in an IT or related technical field
  • Previous experience working with computers, Microsoft applications, and networks
  • Experience with Microsoft 365, SharePoint, and other Microsoft applications
  • Ability to work urgently and collaboratively in a team-oriented setting
  • Working knowledge of cybersecurity practices, including antivirus, backup, and data recovery solutions
  • Strong problem-solving and technical troubleshooting abilities
  • Knowledge of computer and network hardware, including switches and routers
  • Effective interpersonal and communication skills
  • Ability to adapt and keep pace with changing technologies
  • Ability to safely operate scissor lifts for network-line installation and equipment mounting

Beneficii

  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) matching
  • Employee referral program
  • Employee assistance program

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