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Slate Auto
Slate Auto
201 – 500 Angajați
Sponsor pentru viza H1BIndustria autoIndustria prelucrătoareTransport
Slate Auto este un producător de automobile care dezvoltă un vehicul electric simplu și personalizabil, conceput să poată fi folosit fie ca pickup, fie ca SUV fastback. Compania vinde direct consumatorilor prin configuratorul online Slate Maker și printr-un model bazat pe rezervări, iar o piață de accesorii le permite proprietarilor să își personalizeze și să își îmbunătățească vehiculele. Abordarea sa combină designul practic, prețul accesibil, opțiunile integrate de încărcare și parteneriatele cu rețele terțe de service și încărcare, pentru a facilita deținerea unui vehicul electric.
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Field Operations Manager, Wrap Installation

Lead wrap-installation quality, training, and partner-site performance for Slate Auto’s customizable vehicles. Support launches, audits, escalations, and process improvements across California sites.

USStatele Unite ale AmericiiCACalifornia
105.875 $ – 158.813 $ / an
HibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăOperațiuni

Descriere

  • Represent Slate at delivery-partner locations as the on-site operations lead
  • Develop and improve wrap-installation operations across partner facilities
  • Audit installation quality, identify defects, and coordinate real-time resolutions with installation teams
  • Train and coach partner installers on Slate’s standard operating procedures
  • Track and report site metrics such as throughput, defect rate, cycle time, and SLA compliance
  • Escalate performance trends to the Partner Operations Lead with root-cause analysis and corrective recommendations
  • Serve as the primary escalation contact for customer complaints and warranty claims at assigned sites
  • Work with Slate’s core team to resolve complaints and claims within established SLAs
  • Verify wrap-kit receiving, VIN-to-kit matching, and inventory-handling procedures
  • Identify and correct process deviations at partner facilities
  • Prepare new partner sites for launch through facility walkthroughs, staffing and layout reviews, and workflow setup
  • Recommend SOP revisions and process improvements that increase installation speed, quality, and consistency
  • Build strong delivery-partner relationships to support prompt issue resolution and daily collaboration

Cerințe

  • Bachelor’s degree in business, operations, engineering, or a related discipline, or equivalent practical experience
  • At least four years of experience in field operations, manufacturing operations, quality management, automotive services, or a comparable operational role
  • Demonstrated ability to maintain rigorous quality standards in production or installation settings
  • Experience conducting audits, detecting defects, and implementing corrective actions
  • Background training and coaching frontline teams on procedures, work instructions, or quality standards
  • Strong communication and relationship-management capabilities
  • Highly organized, detail-focused, and process-oriented
  • Ability to analyze site KPIs, recognize performance patterns, and present findings clearly to leaders
  • Availability to work full-time on-site at partner locations during launches and regularly afterward
  • Willingness to travel up to 20% among multiple sites in the region
  • Sound field judgment and the ability to act without constant escalation
  • Preferred: experience in automotive reconditioning, dealership operations, fleet services, or vehicle aftermarket services
  • Preferred: experience working directly within a partner or third-party facility
  • Preferred: familiarity with quality-management methods such as DPMO tracking, first-pass yield, root-cause analysis, or 8D
  • Preferred: experience using or developing operational dashboards
  • Preferred: familiarity with fulfillment receiving and inventory-management processes
  • Preferred: exposure to vinyl wrap installation, large-format graphics, or vehicle-personalization products

Beneficii

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Vacation time
  • 401(k)
  • Potential participation in the equity program
  • Potential eligibility for a discretionary annual incentive program

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Asistență medicalăLogisticăOspitalitate
ARArgentinaBOBoliviaBRBraziliaCLChileCOColumbiaCRCosta RicaCUCubaDORepublica DominicanăECEcuadorGTGuatemalaHNHondurasHTHaitiMXMexicNINicaraguaPAPanamaPEPeruPRPuerto RicoPYParaguaySVEl SalvadorUYUruguayVEVenezuelaRemoteNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăTraducător

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