Account Executive
Solitics
Sell Solitics’ platform through inbound and outbound efforts, leading sales cycles from prospecting to close. Build executive relationships and grow existing customer accounts.
Open
Slate Auto is an automotive manufacturer developing a simple, customizable electric vehicle designed to serve as either a pickup truck or a fastback SUV. The company sells directly to consumers through its online Slate Maker configurator and reservation model, while an accessories marketplace enables owners to personalize and upgrade their vehicles. Its approach combines practical design, affordability, integrated charging options, and partnerships with third-party service and charging networks to support straightforward electric vehicle ownership.
Field Operations Manager, Wrap Installation
Lead wrap-installation quality, training, and partner-site performance for Slate Auto’s customizable vehicles. Support launches, audits, escalations, and process improvements across California sites.
United States
California$105,875 – $158,813 / year
HybridFull-timeMiddleSeniorEnglish RequiredOperationsDescription
- Represent Slate at delivery-partner locations as the on-site operations lead
- Develop and improve wrap-installation operations across partner facilities
- Audit installation quality, identify defects, and coordinate real-time resolutions with installation teams
- Train and coach partner installers on Slate’s standard operating procedures
- Track and report site metrics such as throughput, defect rate, cycle time, and SLA compliance
- Escalate performance trends to the Partner Operations Lead with root-cause analysis and corrective recommendations
- Serve as the primary escalation contact for customer complaints and warranty claims at assigned sites
- Work with Slate’s core team to resolve complaints and claims within established SLAs
- Verify wrap-kit receiving, VIN-to-kit matching, and inventory-handling procedures
- Identify and correct process deviations at partner facilities
- Prepare new partner sites for launch through facility walkthroughs, staffing and layout reviews, and workflow setup
- Recommend SOP revisions and process improvements that increase installation speed, quality, and consistency
- Build strong delivery-partner relationships to support prompt issue resolution and daily collaboration
Requirements
- Bachelor’s degree in business, operations, engineering, or a related discipline, or equivalent practical experience
- At least four years of experience in field operations, manufacturing operations, quality management, automotive services, or a comparable operational role
- Demonstrated ability to maintain rigorous quality standards in production or installation settings
- Experience conducting audits, detecting defects, and implementing corrective actions
- Background training and coaching frontline teams on procedures, work instructions, or quality standards
- Strong communication and relationship-management capabilities
- Highly organized, detail-focused, and process-oriented
- Ability to analyze site KPIs, recognize performance patterns, and present findings clearly to leaders
- Availability to work full-time on-site at partner locations during launches and regularly afterward
- Willingness to travel up to 20% among multiple sites in the region
- Sound field judgment and the ability to act without constant escalation
- Preferred: experience in automotive reconditioning, dealership operations, fleet services, or vehicle aftermarket services
- Preferred: experience working directly within a partner or third-party facility
- Preferred: familiarity with quality-management methods such as DPMO tracking, first-pass yield, root-cause analysis, or 8D
- Preferred: experience using or developing operational dashboards
- Preferred: familiarity with fulfillment receiving and inventory-management processes
- Preferred: exposure to vinyl wrap installation, large-format graphics, or vehicle-personalization products
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Vacation time
- 401(k)
- Potential participation in the equity program
- Potential eligibility for a discretionary annual incentive program
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