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EXER
EXER
B2BIndustria prelucrătoareSport
EXER este o companie italiană producătoare de echipamente sportive, care creează echipamente pentru fitness în aer liber și spații publice complete pentru sport. Portofoliul său cuprinde structuri pentru calisthenics și street workout, aparate cardio pentru exterior, stații pentru exerciții de forță și aerobic, precum și trasee de exerciții concepute pentru spații comunitare și de agrement. EXER gestionează proiectele de la concept până la instalare, oferind previzualizări vizuale 3D, documentație tehnică și asamblare certificată. Compania pune accent pe producția Made in Italy, conformitatea cu standardul EN16630 și materiale durabile, selectate pentru utilizare în exterior, inclusiv scaune rezistente la razele UV, mânere acoperite, polietilenă reciclată și suprafețe de siguranță din SBR. Cu o echipă restrânsă, EXER colaborează cu clienți B2B care caută soluții practice și durabile pentru antrenamente în aer liber.
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Locurile de muncă ale companiei

EXER Technical Services Agent — Hybrid in El Segundo

Deliver help desk and onsite IT support for EXER clinics and corporate offices. Troubleshoot hardware, software, network, and user-system issues across Southern California.

USStatele Unite ale AmericiiCACalifornia
26 $ / oră
HibridNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăAgentGeneral

Descriere

  • Deliver daily internal IT help desk support and customer service to EXER staff in clinics and corporate offices.
  • Diagnose software and hardware failures and investigate network issues affecting computers, peripherals, phones, and payment systems.
  • Resolve network, connectivity, and printing problems through troubleshooting and repair.
  • Coordinate external support vendors to address technical issues.
  • Monitor, assign, and close IT help desk tickets.
  • Create and decommission user accounts.
  • Install, test, and configure workstations, peripherals, and software.
  • Assist with installing and configuring routers, switches, network hubs, and other network equipment.
  • Install and test computers, phones, and peripherals for new clinic openings.
  • Keep software and hardware inventory records accurate.
  • Develop process improvements that increase efficiency, organization, and accuracy.
  • Travel throughout LA, Ventura, and Orange counties for onsite break/fix repairs, training, implementations, decommissioning, and related duties.
  • Occasionally travel to other counties and clinics.
  • Complete additional duties and projects assigned by the Technology Services Director.

Cerințe

  • Entry-level opportunity for candidates with demonstrated IT experience or the aptitude to build further technical skills.
  • Advanced IT education or equivalent practical experience is strongly preferred.
  • At least one year of directly related IT service support experience or equivalent experience is strongly preferred.
  • Familiarity troubleshooting and repairing business peripherals, including copiers, printers, and scanners, both remotely and onsite.
  • Demonstrated customer service and technical support experience.
  • Strong analytical and problem-solving abilities.
  • Excellent written and verbal communication skills.
  • Ability to prioritize tasks according to company needs.
  • Ability to rapidly develop skills and knowledge when handling unfamiliar challenges.
  • Working knowledge of networking fundamentals and a range of software packages.
  • Experience using current versions of Windows and Microsoft Office.
  • Ability to lift up to 50 pounds.
  • Valid driver's license and dependable transportation for regular onsite support travel.
  • Availability for some evening, weekend, and holiday work as part of a team providing coverage from 8 a.m. to 8 p.m., seven days a week, 363 days per year.

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