EXER
EXER
EXER एक इतालवी खेल निर्माण कंपनी है, जो आउटडोर फिटनेस उपकरण और सार्वजनिक जिम के लिए संपूर्ण वातावरण तैयार करती है। इसके उत्पाद पोर्टफोलियो में कैलिस्थेनिक्स और स्ट्रीट-वर्कआउट संरचनाएँ, आउटडोर कार्डियो मशीनें, शक्ति और एरोबिक स्टेशन तथा सामुदायिक और मनोरंजक स्थानों के लिए डिज़ाइन किए गए व्यायाम पथ शामिल हैं। EXER परियोजनाओं का प्रबंधन अवधारणा से लेकर स्थापना तक करती है और 3D दृश्य पूर्वावलोकन, तकनीकी दस्तावेज़ तथा प्रमाणित असेंबली उपलब्ध कराती है। कंपनी इटली में निर्मित उत्पादन, EN16630 अनुपालन और आउटडोर उपयोग के लिए चुनी गई टिकाऊ सामग्रियों पर ज़ोर देती है, जिनमें UV-रोधी सीटिंग, कोटेड ग्रिप्स, पुनर्चक्रित पॉलीएथिलीन और SBR सुरक्षा सतह शामिल हैं। छोटी टीम के साथ, EXER ऐसे B2B ग्राहकों के लिए व्यावहारिक और लंबे समय तक चलने वाले आउटडोर प्रशिक्षण समाधान तैयार करती है।

EXER Technical Services Agent — Hybrid in El Segundo

Deliver help desk and onsite IT support for EXER clinics and corporate offices. Troubleshoot hardware, software, network, and user-system issues across Southern California.

विवरण

  • Deliver daily internal IT help desk support and customer service to EXER staff in clinics and corporate offices.
  • Diagnose software and hardware failures and investigate network issues affecting computers, peripherals, phones, and payment systems.
  • Resolve network, connectivity, and printing problems through troubleshooting and repair.
  • Coordinate external support vendors to address technical issues.
  • Monitor, assign, and close IT help desk tickets.
  • Create and decommission user accounts.
  • Install, test, and configure workstations, peripherals, and software.
  • Assist with installing and configuring routers, switches, network hubs, and other network equipment.
  • Install and test computers, phones, and peripherals for new clinic openings.
  • Keep software and hardware inventory records accurate.
  • Develop process improvements that increase efficiency, organization, and accuracy.
  • Travel throughout LA, Ventura, and Orange counties for onsite break/fix repairs, training, implementations, decommissioning, and related duties.
  • Occasionally travel to other counties and clinics.
  • Complete additional duties and projects assigned by the Technology Services Director.

आवश्यकताएँ

  • Entry-level opportunity for candidates with demonstrated IT experience or the aptitude to build further technical skills.
  • Advanced IT education or equivalent practical experience is strongly preferred.
  • At least one year of directly related IT service support experience or equivalent experience is strongly preferred.
  • Familiarity troubleshooting and repairing business peripherals, including copiers, printers, and scanners, both remotely and onsite.
  • Demonstrated customer service and technical support experience.
  • Strong analytical and problem-solving abilities.
  • Excellent written and verbal communication skills.
  • Ability to prioritize tasks according to company needs.
  • Ability to rapidly develop skills and knowledge when handling unfamiliar challenges.
  • Working knowledge of networking fundamentals and a range of software packages.
  • Experience using current versions of Windows and Microsoft Office.
  • Ability to lift up to 50 pounds.
  • Valid driver's license and dependable transportation for regular onsite support travel.
  • Availability for some evening, weekend, and holiday work as part of a team providing coverage from 8 a.m. to 8 p.m., seven days a week, 363 days per year.

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