Volunteers of America Northern California and Northern Nevada este o organizație regională nonprofit care oferă servicii sociale în nordul Californiei și nordul statului Nevada. Cele peste 40 de programe ale sale includ servicii de locuire și ocupare a forței de muncă, precum și sprijin pentru recuperarea în urma consumului de substanțe, destinate familiilor, persoanelor individuale, veteranilor, adulților în vârstă și tinerilor. Înființată în 1911, organizația oferă adăpost și servicii de sprijin pentru peste 3.500 de persoane în fiecare noapte, punând accent pe sănătatea comunității, stabilitate și accesul la locuințe accesibile.
Day-Shift Shelter Support Staff
Support daily shelter operations for women and families experiencing homelessness at VOA’s Our Place. Help maintain safety, coordinate routines and services, and respond to participant needs and emergencies.
Descriere
- Explain shelter rules and support residents in following them.
- Coordinate meals, sleeping arrangements, showers, laundry, and other daily routines.
- Provide awake shift coverage, engage with residents, and help maintain security.
- Conduct wellness, safety, sanitation, and security checks.
- Complete daily reports, shift and observation logs, and incident reports.
- Handle housekeeping, laundry, cleaning, maintenance, and room or dorm preparation.
- Respond to participants’ questions and concerns.
- Perform clerical tasks such as answering phones, handling email and computer tasks, recording messages, sorting mail, and filing.
- Communicate clearly and thoroughly with participants and staff.
- Coordinate, inventory, store, and distribute participants’ belongings.
- Post removal notices for unattended belongings and improperly parked bicycles.
- Track linen documentation and inventory, and help replace linens.
- Oversee restrooms, showers, laundry facilities, equipment, and supplies.
- De-escalate crises and respond appropriately to emergencies.
- Alert management to workflow issues and resource needs.
- Communicate with program staff, managers, service providers, and county, state, and city representatives.
- Follow ethical standards, program guidelines, confidentiality laws, schedules, and safety requirements.
- Help train and develop new staff.
- Help participants choose clothing and personal items in the boutique.
- Sort, organize, restock, and document donated items and distributions.
- Coordinate with case managers and shelter staff about participant needs.
- Support overflow areas during inclement weather and warming center operations.
- Assist VOA and Washoe County Case Management staff with participant development plans.
- Model positive behavior as participants work toward self-sufficiency.
- Attend staff meetings and assigned training.
Cerințe
- Communicate and understand oral and written instructions.
- Provide services without ethnic or social prejudice.
- Have general knowledge of issues related to homelessness, substance abuse, families in crisis, young adults, minority groups, and people with disabilities.
- Use a range of interventions for participants with different needs and levels of functioning.
- Be flexible to work irregular hours.
- Work effectively as part of a team.
- Have computer skills.
- Complete CPR and First Aid training within 90 days of hire and maintain recertification as required.
- Undergo a criminal background check.
- Have teamwork skills.
- Have oral and written communication skills.
- De-escalate crisis situations and assist residents and staff during emergencies.
- Have organizational skills.
- Demonstrate analytical and decision-making ability.
- Lift and move up to 30 pounds.
- Safely maneuver a client’s weight distribution during an emergency.
- Frequently stand, walk, bend, stoop, and sit.
- Kneel occasionally.
- Climb stairs as needed.
- Move quickly during emergencies.
Beneficii
- Paid holidays
- Vacation
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance coverage
- Support for CPR and First Aid training and certification within 90 days of employment