Headway
Headway
Headway este o companie de tehnologie medicală care operează o platformă pentru servicii de sănătate mintală bazată pe asigurări. Platforma conectează oamenii cu terapeuți și psihiatri autorizați pentru consultații în persoană și online, ajutându-i să găsească furnizori în funcție de specializare, locație și acoperirea asigurării. Headway gestionează, de asemenea, verificarea asigurării și facturarea și le oferă furnizorilor instrumente precum un portal dedicat și un sistem de dosare medicale electronice conceput pentru asigurări, reducând astfel volumul de muncă administrativă. Compania colaborează cu peste 100 de planuri de asigurare, sprijină furnizarea serviciilor în mai multe limbi și urmărește să facă serviciile de sănătate mintală din rețea mai accesibile și mai convenabile ca preț. Echipa Headway lucrează la produse din domeniul sănătății, marketplace și SaaS, iar oportunitățile de angajare se concentrează pe tehnologie și servicii care îmbunătățesc accesul la îngrijirea sănătății mintale și comportamentale.

Chief of Staff, Clinical at Headway

Advance Headway’s insurance-based mental health platform by strengthening clinical operations and governance. Lead planning and cross-functional work to turn priorities into coordinated execution.

Descriere

  • Coordinate initiatives across Clinical, Product, Engineering, Legal and Compliance, Marketing, and Operations.
  • Turn ambiguous, high-priority work into plans with clear owners and milestones.
  • Surface blockers early and help move decisions through to execution.
  • Manage the Clinical team’s operating cadence.
  • Plan and facilitate leadership and all-team meetings.
  • Lead the OKR process and quarterly and annual planning cycles.
  • Organize onsite events from initial planning through completion.
  • Spot misalignment and help leaders reach agreement on direction.
  • Lay out options, costs, and recommendations so leaders can assess trade-offs.
  • Prepare decision memos, planning materials, and organization-wide communications.
  • Establish and maintain clinical governance, including committees, charters, SOPs, and risk tracking.
  • Address urgent requests while keeping strategic work moving.
  • Work directly with the Head of Clinical and Clinical leadership team to carry out strategy.

Cerințe

  • At least five years of experience in operations, program management, strategy, or a Chief of Staff position in technology.
  • Healthcare experience, ideally at a late-stage, fast-growing company with approximately 500–1,500 employees.
  • Strong program management capabilities.
  • Ability to manage multiple workstreams and identify risks.
  • Excellent writing skills, including the ability to write in another person’s voice.
  • Ability to lead through influence rather than formal authority.
  • Ability to learn how teams outside your area of expertise work and create processes they adopt.
  • Ability to bring structure to ambiguous situations without slowing progress.
  • Independent therapist licensure (LPC, LCSW, PhD, or PsyD) is preferred.
  • Management consulting experience is preferred.
  • Experience using AI tools or working in an AI-native environment is preferred.
  • Must be authorized to work in the United States.
  • Headway participates in E-Verify.

Beneficii

  • Equity compensation.
  • Medical, dental, and vision coverage.
  • Health savings and flexible spending accounts (HSA/FSA).
  • 401(k) plan.
  • Work-from-home stipend.
  • Therapy reimbursement.
  • 16 weeks of parental leave for eligible employees.
  • Annual Carrot Fertility reimbursement and membership.
  • 13 paid holidays per year.
  • Holiday break during the week from December 25 through December 31.
  • Flexible paid time off.
  • Employee Assistance Program (EAP).
  • Training and professional development.
  • Health and wellness benefits.
  • Retirement savings.
  • Equity-based ownership opportunities.

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