Scale Army Careers
Scale Army Careers
Scale Army Careers este un serviciu de recrutare și plasare a talentelor, axat în primul rând pe munca la distanță, care conectează profesioniști cu experiență în marketing, vânzări și domeniul tehnic din regiuni precum America Latină și Africa cu companii cu ritm rapid de creștere din Statele Unite. Echipa sa gestionează verificarea candidaților, de la aplicații și interviuri video până la evaluări realizate acasă, și sprijină aspectele administrative ale plasării prin coordonarea contractelor și plăților. Profesioniștii selectați lucrează direct cu companiile cliente în roluri de la distanță cu normă întreagă, beneficiind de integrare și îndrumare continuă pe parcursul colaborării.

Business Systems Automation Specialist (Remote, Egypt)

Build AI-powered workflows that connect business systems, reduce manual work, and improve customer service and operations. Lead automation initiatives from process discovery through implementation.

Descriere

  • Assess business workflows to uncover inefficiencies, bottlenecks, and opportunities for automation
  • Collaborate with internal teams to understand operational issues and propose practical AI solutions
  • Examine customer service, production, procurement, and inventory processes to locate high-value automation opportunities
  • Convert business needs into technical requirements and implementation plans
  • Rank automation projects by business value, efficiency potential, and scalability
  • Design, develop, and deploy AI-powered workflows for repetitive processes
  • Build automation solutions with AI tools, APIs, integrations, and workflow platforms
  • Refine automation systems continuously using operational feedback and performance data
  • Improve customer service processes such as manual order handling and repetitive communications
  • Investigate customer portals, AI assistants, automated workflows, and self-service capabilities
  • Connect existing business systems and technology platforms into coordinated workflows
  • Assist with software integrations and work with developers when advanced engineering support is needed
  • Assess system architecture and propose enhancements
  • Take ownership of automation projects from initial discovery through delivery
  • Plan projects, establish requirements, test solutions, evaluate outcomes, and document workflows
  • Manage projects independently while reporting progress, issues, and recommendations to leadership
  • Track developments in AI tools, automation platforms, and relevant industry practices
  • Find additional AI use cases and contribute to a long-term automation roadmap

Cerințe

  • At least five years of experience in automation, software development, business systems, AI implementation, solutions architecture, or a related technical field
  • Demonstrated ability to manage technical projects independently from initiation through completion
  • Experience evaluating business processes and converting findings into technical solutions
  • Practical experience deploying automation in operational settings
  • Experience with manufacturing, production, inventory, or order management systems is strongly preferred
  • Solid knowledge of AI tools, automation platforms, and workflow systems
  • Experience integrating multiple software platforms
  • Working familiarity with APIs, databases, and system architecture
  • Ability to complete light to moderate coding or scripting in Python, JavaScript, or comparable languages
  • Hands-on use of AI tools including ChatGPT, Claude, AI agents, and automation platforms
  • Experience with Zapier, Make, n8n, or comparable workflow automation tools
  • Experience with Microsoft Dynamics Business Central or a comparable ERP system is preferred
  • Experience integrating CRM systems such as HubSpot is preferred
  • Experience with e-commerce platforms such as Magento is preferred
  • Ability to lead projects independently and link technical solutions to measurable business results
  • Strong analytical and problem-solving abilities, with initiative in identifying automation opportunities
  • Ability to work effectively with leadership, operations teams, and developers
  • Availability during U.S. business hours in alignment with the client’s time zone
  • Submit a resume in English as a PDF

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