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mylight150
mylight150
201 – 500 Angajați
EnergieEnergie regenerabilăIndustria prelucrătoare
mylight150 este o companie de energie regenerabilă și producție, axată pe sprijinirea gospodăriilor pentru a-și produce, gestiona și utiliza propria energie electrică verde. Fondat în 2014, grupul dedicat tranziției energetice dezvoltă tehnologii și furnizează energie electrică printr-un model integrat, conceput pentru a coordona producția și consumul de energie. Soluțiile sale urmăresc să susțină o energie pentru locuințe mai accesibilă și cu emisii mai reduse de carbon, păstrând în același timp confortul de zi cu zi, în timp ce compania construiește un ecosistem de gestionare a energiei pentru gospodăriile europene.
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Locurile de muncă ale companiei

Billing Analyst (Hybrid, Villeurbanne)

Join mylight150 as a Billing Analyst supporting reliable customer invoicing, investigating billing errors, and resolving customer disputes for a European solar technology and electricity provider.

FRFranța
40.000 € – 50.000 € / an
HibridNormă întreagăJuniorNivel mediuNu este necesară o diplomăLimbă Obligatorie: francezăSpecialist în facturare
Flux

Descriere

  • Maintain accurate, compliant customer billing in line with internal procedures and regulations
  • Coordinate the end-to-end billing process
  • Resolve Level 2 claims and disputes
  • Assist Customer Service with billing-related questions and issues
  • Collect and integrate data into billing systems
  • Execute billing and payment-schedule batches
  • Check invoice accuracy and data consistency
  • Investigate integration errors and correct issues in data flows
  • Monitor customer billing and report detected errors
  • Help improve billing processes continuously
  • Review customer complaints concerning billing
  • Partner with Sales, Customer Service, and Accounting to resolve disputes
  • Follow cases through to complete resolution
  • Deliver Level 2 technical and operational billing support to Customer Service
  • Help train internal stakeholders and build their billing-process expertise

Cerințe

  • Advanced Excel skills are required
  • Bring 2–3 years of experience in a comparable position
  • Use office productivity software confidently
  • Have strong Excel and CRM system skills
  • Understand billing processes
  • Work with accuracy, organization, and independence
  • Prioritize effectively while contributing to a team
  • Demonstrate strong interpersonal skills and a customer-focused approach
  • Experience in the energy sector is an advantage
  • This is a non-managerial role with a 39-hour workweek

Beneficii

  • Competitive health insurance
  • €11 meal vouchers, with 60% paid by mylight150
  • Hybrid work with 1–2 days per week available remotely
  • Up to three weeks of fully remote work annually
  • Sustainable Mobility Package with a financial allowance
  • Modern, welcoming offices
  • Structured onboarding program
  • Welcome pack
  • HelloCSE access with everyday deals, discounts, and benefits

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