mylight150
mylight150
mylight150 एक नवीकरणीय ऊर्जा और विनिर्माण कंपनी है, जो परिवारों को अपनी हरित बिजली का उत्पादन, प्रबंधन और उपयोग करने में सहायता देने पर केंद्रित है। 2014 में स्थापित यह ऊर्जा संक्रमण समूह ऊर्जा उत्पादन और खपत के समन्वय के लिए बनाए गए एकीकृत मॉडल के माध्यम से प्रौद्योगिकियाँ विकसित करता है और बिजली की आपूर्ति करता है। इसके समाधान रोज़मर्रा की सुविधा बनाए रखते हुए अधिक किफायती और कम-कार्बन घरेलू ऊर्जा को बढ़ावा देने के उद्देश्य से तैयार किए गए हैं। साथ ही, कंपनी यूरोपीय परिवारों के लिए ऊर्जा प्रबंधन का एक व्यापक पारिस्थितिकी तंत्र विकसित कर रही है।

Billing Analyst (Hybrid, Villeurbanne)

Join mylight150 as a Billing Analyst supporting reliable customer invoicing, investigating billing errors, and resolving customer disputes for a European solar technology and electricity provider.

विवरण

  • Maintain accurate, compliant customer billing in line with internal procedures and regulations
  • Coordinate the end-to-end billing process
  • Resolve Level 2 claims and disputes
  • Assist Customer Service with billing-related questions and issues
  • Collect and integrate data into billing systems
  • Execute billing and payment-schedule batches
  • Check invoice accuracy and data consistency
  • Investigate integration errors and correct issues in data flows
  • Monitor customer billing and report detected errors
  • Help improve billing processes continuously
  • Review customer complaints concerning billing
  • Partner with Sales, Customer Service, and Accounting to resolve disputes
  • Follow cases through to complete resolution
  • Deliver Level 2 technical and operational billing support to Customer Service
  • Help train internal stakeholders and build their billing-process expertise

आवश्यकताएँ

  • Advanced Excel skills are required
  • Bring 2–3 years of experience in a comparable position
  • Use office productivity software confidently
  • Have strong Excel and CRM system skills
  • Understand billing processes
  • Work with accuracy, organization, and independence
  • Prioritize effectively while contributing to a team
  • Demonstrate strong interpersonal skills and a customer-focused approach
  • Experience in the energy sector is an advantage
  • This is a non-managerial role with a 39-hour workweek

लाभ

  • Competitive health insurance
  • €11 meal vouchers, with 60% paid by mylight150
  • Hybrid work with 1–2 days per week available remotely
  • Up to three weeks of fully remote work annually
  • Sustainable Mobility Package with a financial allowance
  • Modern, welcoming offices
  • Structured onboarding program
  • Welcome pack
  • HelloCSE access with everyday deals, discounts, and benefits

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