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mylight150 is a renewable energy and manufacturing company focused on helping households produce, manage, and use their own green electricity. Founded in 2014, the energy transition group develops technologies and supplies electricity through an integrated model designed to coordinate energy production and consumption. Its solutions aim to support more affordable, lower-carbon home energy while preserving everyday comfort, as the company builds an energy management ecosystem for European households.
Billing Analyst (Hybrid, Villeurbanne)
Join mylight150 as a Billing Analyst supporting reliable customer invoicing, investigating billing errors, and resolving customer disputes for a European solar technology and electricity provider.
France€40,000 – €50,000 / year
HybridFull-timeJuniorMiddleNo degree requiredFrench RequiredBilling SpecialistDescription
- Maintain accurate, compliant customer billing in line with internal procedures and regulations
- Coordinate the end-to-end billing process
- Resolve Level 2 claims and disputes
- Assist Customer Service with billing-related questions and issues
- Collect and integrate data into billing systems
- Execute billing and payment-schedule batches
- Check invoice accuracy and data consistency
- Investigate integration errors and correct issues in data flows
- Monitor customer billing and report detected errors
- Help improve billing processes continuously
- Review customer complaints concerning billing
- Partner with Sales, Customer Service, and Accounting to resolve disputes
- Follow cases through to complete resolution
- Deliver Level 2 technical and operational billing support to Customer Service
- Help train internal stakeholders and build their billing-process expertise
Requirements
- Advanced Excel skills are required
- Bring 2–3 years of experience in a comparable position
- Use office productivity software confidently
- Have strong Excel and CRM system skills
- Understand billing processes
- Work with accuracy, organization, and independence
- Prioritize effectively while contributing to a team
- Demonstrate strong interpersonal skills and a customer-focused approach
- Experience in the energy sector is an advantage
- This is a non-managerial role with a 39-hour workweek
Benefits
- Competitive health insurance
- €11 meal vouchers, with 60% paid by mylight150
- Hybrid work with 1–2 days per week available remotely
- Up to three weeks of fully remote work annually
- Sustainable Mobility Package with a financial allowance
- Modern, welcoming offices
- Structured onboarding program
- Welcome pack
- HelloCSE access with everyday deals, discounts, and benefits
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