Adolescent Wellness Academy
Adolescent Wellness Academy
Adolescent Wellness Academy este un furnizor de servicii de asistență medicală și tratament pentru sănătatea mintală, destinat adolescenților cu vârste între 13 și 17 ani și familiilor acestora. Fondată în 2015, academia își desfășoară activitatea în comitatele Broward și Miami-Dade și oferă programe de tratament în regim ambulatoriu, programe ambulatorii intensive și programe terapeutice de zi. Îngrijirea sa bazată pe dovezi și centrată pe familie abordează provocări precum depresia, anxietatea, autovătămarea și abuzul de substanțe, punând accent pe sprijinirea tinerilor și a familiilor lor pentru a obține îmbunătățiri de durată.

Bilingual Virtual Intake Coordinator - Adolescent Mental Health, Florida Remote

Support English- and Spanish-speaking families with virtual intake, scheduling, and Zoom-based programming for adolescents ages 13–17. Help Florida families coordinate administrative care for teens in a remote mental health program.

Descriere

  • Assist English- and Spanish-speaking families with intake documents, required forms, scheduling, and program updates
  • Arrange new admission, psychiatric, and IEP appointments while communicating next steps to families and staff
  • Facilitate Zoom sessions by monitoring chat, helping adolescents move between activities, and resolving access, audio, and video issues
  • Keep attendance, census, intake materials, schedules, and other program records accurate and current
  • Answer administrative questions, send reminders, and coordinate information among caregivers, admissions, and clinical teams
  • Complete required same-day documentation and assigned check-ins in accordance with program procedures
  • Alert clinical staff without delay about safety concerns, disclosures, or changes in client behavior
  • Contribute to admissions, virtual group sessions, and daily administration for an adolescent virtual mental health program

Cerințe

  • Fluency in English and Spanish, with clear communication skills for working with teens and caregivers in both languages
  • Background in behavioral health, mental health administration, intake, patient services, education, youth services, or a comparable support function
  • Comfort working with adolescents ages 13–17 and participating in virtual group settings
  • Strong capabilities in scheduling, data entry, record maintenance, documentation, and follow-through
  • Working confidence with Zoom, online meeting platforms, and digital administrative systems
  • Calm, welcoming communication style with sound judgment about non-clinical boundaries and when concerns require escalation
  • Ability to work independently while remaining engaged and responsive within a remote team

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