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MSX International oferă servicii de consultanță și servicii bazate pe tehnologie pentru industria auto. Activitatea sa se concentrează pe îmbunătățirea performanței vânzărilor, consolidarea interacțiunii cu clienții și optimizarea operațiunilor de reparare a vehiculelor, inclusiv prin utilizarea inteligenței artificiale. Compania ajută firmele din domeniul auto să își simplifice procesele, să își îmbunătățească eficiența și să răspundă nevoilor în schimbare din sectorul mobilității.
Automotive Warranty Auditor - Field-Based, France
MSX International is seeking a field-based automotive warranty auditor to review warranty claims and after-sales processes across dealerships in France. The role evaluates compliance, identifies repair and billing anomalies, and supports practical operational improvements.
Franța37.000 € – 41.000 € / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: francezăAuditorDescriere
- Review after-sales operations and warranty-file compliance across the manufacturer’s French dealership network
- Evaluate repair work and document management against manufacturer standards
- Gather relevant data, schedule field visits, and prioritize audit activities
- Examine repair records, replaced parts, and adherence to manufacturer procedures
- Detect compliance gaps, billing or claim irregularities, and improvement opportunities
- Clarify audit findings and give practical guidance to Warranty and After-Sales Managers
- Work with the After-Sales Manager to develop corrective action plans
- Present audit findings and agreed action plans to dealership leadership
- Document activities and address advisory requests from dealers and the wider dealership network
Cerințe
- Background in automotive after-sales, such as vehicle maintenance, automotive mechanics, after-sales engineering, quality auditing, service management, or after-sales leadership
- Strong mechanical and technical automotive knowledge for evaluating repair and intervention records
- Comfortable using business software and Excel for tracking and dashboard reporting
- Clear, diplomatic communication and the ability to explain or teach effectively
- Careful, methodical, and analytical approach to audit work
- Able to work independently while collaborating effectively with a team
- Valid Category B driving licence
- Willing to work in the field and travel regularly
- This position concerns automotive technical processes and is not aimed at financial or accounting audit professionals
Beneficii
- Company vehicle and reimbursement of travel expenses
- Paid annual leave and RTT days
- Health, disability, and life insurance coverage
- Works Council (CSE) benefits
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