Instacart este o companie de tehnologie și livrare de produse alimentare, axată pe facilitarea cumpărăturilor de alimente și articole esențiale pentru casă. Platforma sa conectează clienții cu cumpărători personali, permite livrarea în doar 30 de minute și ajută gospodăriile să găsească cupoane și oferte relevante. Instacart dezvoltă, de asemenea, instrumente pentru gestionarea condițiilor complexe de livrare, inclusiv redirecționarea comenzilor în timpul fenomenelor meteorologice severe. Compania își descrie ambiția mai largă ca fiind construirea sistemului de operare pentru industria produselor alimentare, promovând în același timp un mediu de lucru flexibil, divers, echitabil și incluziv pentru echipele sale.
Account Manager II, CPG Advertising — Instacart (Remote, United States)
Manage CPG advertiser relationships and improve campaign performance and retention for Instacart’s grocery advertising platform. Partner with Sales and clients on optimization, growth recommendations, upsell opportunities, and strategic business reviews.
Descriere
- Develop trusted-advisor relationships with CPG advertisers and agency partners
- Partner with Sales to translate advertiser objectives into durable growth strategies on Instacart
- Interpret campaign results and marketplace data to guide investment and optimization decisions
- Track performance gaps against goals across several business units
- Increase advertiser growth through campaign optimization and relevant upsell recommendations across Instacart’s advertising products
- Present advertising products clearly, build compelling client narratives, and address objections among diverse stakeholders
- Lead the strategy and content for ongoing client meetings and quarterly business reviews
- Address campaign and partner challenges with limited supervision
- Channel actionable advertiser feedback to internal teams to inform product and process improvements
- Distribute effective practices across category and Advertiser Success teams while leading projects that strengthen team capabilities
Cerințe
- Bachelor’s degree in business, advertising, commerce, digital marketing, or a related discipline, or equivalent practical experience
- At least four years of experience in account management, digital advertising, paid media, ad operations, ecommerce, client services, or a related area
- Track record of developing and sustaining strong relationships in an external-facing client role
- Ability to assess campaign or business performance data and turn insights into clear recommendations and client-ready narratives
- Proficiency with Microsoft Excel and Google Workspace, including Gmail, Docs, Sheets, and Slides
- Ability to independently balance competing priorities and produce high-quality work in a fast-moving, evolving environment
- Excellent written and verbal communication skills, including confident presentations to advertisers, agencies, and internal stakeholders
- Preferred: Experience using Salesforce and Tableau, with familiarity with Mode
- Preferred: Knowledge of paid search, display advertising, ad serving, consumer packaged goods, or ecommerce, along with full-funnel media strategy and campaign optimization experience
- Preferred: Experience leading business reviews, quota planning, upsell initiatives, or growth strategies across multiple business units
- Preferred: Strong attention to detail, organization, creative problem solving, and the ability to influence product or operational improvements
Beneficii
- Sales Incentive Plan offering a cash variable incentive target tied to individual sales performance
- Equity grant for new hires
- Annual refresh equity grants
- Flexible work options under Instacart’s Flex First model, including working from home, an office, or a coffee shop
- Recurring in-person events
- Market-competitive compensation and benefits