State Street ir globāls finanšu pakalpojumu uzņēmums, kas apkalpo institucionālos investorus, piedāvājot ieguldījumu pārvaldības un ieguldījumu apkalpošanas risinājumus. Tā pakalpojumi ietver aktīvu pārvaldīšanu, glabāšanas pakalpojumus un ieguldījumu izpēti, ko nodrošina ekspertīze finanšu, finanšu tehnoloģiju un banku darbības jomā. Uzņēmums palīdz klientiem pārvaldīt sarežģītas ieguldījumu darbības, izmantojot datus, atziņas un darbības iespējas, lai uzlabotu efektivitāti un atbalstītu finanšu lēmumu pieņemšanu.
Head of Technology Process Re-Engineering, Managing Director
Lead technology process mapping and redesign across State Street’s Global Technology Services organization. Build global capability, governance, and measurable improvements across regulated technology operations.
Apraksts
- Build and lead a Global Technology Services capability for technology process mapping, redesign, and operational transparency.
- Report to the GTS Head of Process Improvement and Risk Remediation.
- Set the standards, methods, taxonomy, tools, and adoption model for documenting critical technology processes.
- Create and maintain end-to-end maps of priority GTS processes, covering activities, roles, systems, handoffs, controls, pain points, and performance measures.
- Manage a small team of process mapping professionals based in two global locations.
- Find duplication, fragmented work, manual workarounds, unclear ownership, control gaps, and opportunities to simplify processes.
- Design future-state processes, clarify roles and decision rights, and develop implementation roadmaps.
- Set measurable outcomes for process redesign initiatives.
- Maintain governance practices that keep process maps current, validated, owned, and aligned with standards.
- Prepare executive reports on process coverage, mapping maturity, risks, opportunities, decisions, and progress.
- Work with senior stakeholders across technology, risk, operations, and delivery teams.
- Build alignment, resolve ownership questions, challenge established practices, and support adoption of redesigned processes.
Prasības
- At least 15 years leading technology process transformation, process redesign, business architecture, operational excellence, technology transformation, or risk-aligned remediation in large organizations.
- Senior leadership experience, preferably in financial services, technology, operations, risk management, or another highly regulated setting.
- Expertise in BPMN, SIPOC, value stream mapping, Lean, Six Sigma, business capability mapping, operating model design, or related disciplines.
- Experience developing process standards, governance models, repositories, reusable templates, maturity assessments, and executive reporting for technology process improvement programs.
- A strong record of working with globally distributed technology teams and influencing senior stakeholders across GTS, risk, operations, and business-aligned technology functions.
- Ability to establish and scale process mapping, process architecture, and process redesign capabilities within a large, matrixed technology organization.
- Experience finding process inefficiencies and turning analysis into practical redesign options, implementation plans, and measurable outcomes.
- Strong understanding of process design, ownership, controls, and metrics, including evidence that supports operational resilience and a sound control environment.
- Excellent written, verbal, and facilitation skills.
- Ability to assess process data, control evidence, performance measures, organizational handoffs, and operating model constraints.
- Ability to engage senior leaders, offer constructive challenge, build consensus, and drive decisions across organizational boundaries.
- Ability to embed standards, reinforce accountability, and sustain improved practices across global technology teams.
Priekšrocības
- 401(k) retirement savings plan with company match
- Basic life insurance
- Medical insurance
- Dental insurance
- Vision insurance
- Long-term disability insurance
- Optional additional insurance coverage
- Paid vacation
- Sick leave
- Short-term disability coverage
- Support for family care and responsibilities
- Employee Assistance Program
- Incentive compensation, including eligibility for annual performance-based awards
- Certain tax-advantaged savings plans
- Inclusive development opportunities
- Flexible work-life support
- Paid volunteer days
- Employee networks