Humana — жеке тұлғалардың, қауымдастықтардың және жалпы денсаулық сақтау жүйесінің денсаулық нәтижелерін жақсартуға бағытталған денсаулық сақтау және медициналық сақтандыру компаниясы. Оның қызметіне қарттар мен әскери қызметшілер сияқты топтарға арналған Medicare Advantage HMO, PPO және PFFS жоспарлары кіреді. Humana сонымен қатар өзара құрметке, ортақ ортаға және қызметкерлердің компанияның денсаулыққа бағытталған миссиясына үлес қосу мүмкіндігіне негізделген инклюзивті жұмыс ортасын қалыптастыруға мән береді.
Remote Site Reliability Engineer, United States
Support Humana’s healthcare automation platforms and production services. Lead incident response, strengthen observability, support deployments, and improve reliability.
Сипаттама
- Monitor the health, availability, and performance of automation platforms and production services
- Lead incident response, troubleshoot issues, and investigate root causes to reduce service disruptions
- Strengthen observability with monitoring, alerts, dashboards, and operational reports
- Work with development teams to improve system reliability, scalability, and operational readiness
- Support deployment, testing, configuration, and release work for automation solutions
- Automate operational processes to reduce manual work and improve platform stability
- Identify and address production risks and apply reliability practices across the Automation Office
- Coordinate application testing, quality assurance, configuration, installation, and support
- Maintain controls for test and production systems and software source code
Талаптар
- Bachelor’s degree in computer science, information technology, engineering, or a related field
- At least two years of experience in site reliability engineering, systems engineering, DevOps, application support, or a related technical role
- Experience supporting production applications, platforms, or automation frameworks in a large enterprise environment
- Strong knowledge of system reliability, monitoring, alerting, incident management, and root cause analysis
- Experience with software testing, quality assurance, configuration management, and production deployments
- Knowledge of CI/CD pipelines, source code management, and release management practices
- Experience with automation technologies, scripting, or infrastructure-as-code tools such as Ansible, PowerShell, Python, Terraform, RPA, or Selenium
- Familiarity with production support methods and/or cloud platforms and distributed systems
- Ability to find performance bottlenecks, improve reliability, and reduce operational risks
- Experience establishing and maintaining controls across test and production environments
- Strong troubleshooting, analytical, and problem-solving skills, including the ability to work independently in ambiguous situations
- Strong communication and collaboration skills for working with cross-functional engineering and operations teams
- Interest in continuous improvement and strengthening the reliability and scalability of critical business systems
- Home internet service with a minimum speed of 25 Mbps download and 10 Mbps upload
- Ability to work in a dedicated space without ongoing interruptions to protect member PHI and HIPAA information
Артықшылықтар
- Bonus incentive plan tied to company and/or individual performance
- Medical, dental, and vision coverage
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term and long-term disability coverage
- Life insurance
- Home or hybrid home/office work arrangement
- Occasional travel to Humana offices for training or meetings
- Dedicated workspace requirement to protect member PHI and HIPAA information