Geopixel Geotecnologias
Geopixel Geotecnologias
Geopixel Geotecnologias Бразилиядағы муниципалитеттерге мемлекеттік басқаруда географиялық ақпаратты пайдалануға көмектесетін геокеңістіктік интеллект шешімдерін әзірлейді. 15 жылдан астам тәжірибесі бар компания географиялық ақпараттық жүйелерді (ГАЖ) қалалық жоспарлау, қоршаған ортаны бақылау, рұқсаттарды цифрлық басқару және әкімшілік операцияларға арналған құралдармен ұштастырады. Оның платформалары жергілікті басқару органдарына қызметтерді ұйымдастыруға, қоршаған ортадағы оқиғаларды бағалауға және неғұрлым негізделген шешімдер қабылдауға қолдау көрсетеді.

Junior Support and Maintenance Analyst – Geopixel, Hybrid Brazil

Support Geopixel’s geospatial solutions by managing customer tickets, configuring software, testing updates, and maintaining geographic databases. This junior hybrid role combines technical support, cloud data administration, backups, and coordination with development teams.

Сипаттама

  • Manage Movidesk tickets while meeting first-response and resolution-time SLAs.
  • Prioritize tickets by urgency across urgent, high, medium, and low categories.
  • Assess customer needs, collaborate with the Support and Maintenance team on solutions, and document all actions in each ticket.
  • Escalate maintenance work requiring product source-code changes to the Development team.
  • Monitor and maintain customer data hosted in cloud environments.
  • Create manual security backups of geographic databases.
  • Test functionality delivered by the Development team.
  • Install and configure core solution components, including operating systems, databases, and application servers.
  • Help customers resolve questions about using Geopixel Solutions.

Талаптар

  • Bachelor’s degree in a quantitative or computer science-related field, such as Systems Analysis, Database Management, Computer Science, or Software Engineering.
  • Ability to critically analyze system specifications presented in text or UML.
  • Working knowledge of GIS concepts.
  • Basic proficiency in English.
  • Knowledge of Tomcat.
  • Knowledge of PostgreSQL databases.
  • Knowledge of the PostGIS spatial extension.

Артықшылықтар

  • Flash flexible benefits program.
  • Bradesco Dental dental insurance.
  • Bradesco Saúde health insurance.
  • Zurich life insurance.
  • Conlife pharmacy partnerships and discounts.
  • Villa Turismo travel agency and ticketing services.
  • Guapeco pet insurance and services.
  • Moodar emotional health and therapy support.
  • Sesc access to leisure, culture, and sports activities.
  • Wellhub discounted plans and dependent coverage options.
  • Workplace Exercise Program with in-person and online classes twice weekly.
  • Referral Program with financial rewards for successful talent referrals.
  • Empório Nestlé exclusive product discounts.
  • Paid day off during your birthday month.
  • Univap discounts on primary and higher education.
  • FGV discounts on postgraduate and MBA programs.

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