Kovi
Kovi
Kovi provides vehicle rentals for app-based drivers, with new and used cars available through monthly and annual plans, as well as an option to purchase. Drivers can rent without a credit card, and Kovi handles maintenance, insurance, vehicle documentation, and round-the-clock assistance. Its work sits at the intersection of automotive services, logistics, and transport. This company profile is for people exploring opportunities to work at Kovi.

Junior CRM Analyst

Configure CRM campaigns and automated communication journeys for drivers. Kovi develops accessible, flexible mobility solutions.

Сипаттама

  • Build and configure communication campaigns in CRM platforms such as Customer.io, Treble, and WhatsApp Business.
  • Prepare driver audiences for targeted messages by matching data and cleaning contact lists.
  • Schedule one-time and recurring communications through WhatsApp, RCS, and email.
  • Prepare WhatsApp HSM templates and submit them for approval.
  • Test campaigns before launch.
  • Track delivery, readership, responses, and conversions, then report campaign results.
  • Help maintain automated CRM journeys.
  • Assist with KoviMotora+ loyalty workflows, including driver segmentation by tier and city.
  • Help generate tickets operationally during periods of high volume.
  • Keep the CRM calendar current and coordinate the message queue.
  • Respond to communication-related operational requests from CX, Product, Billing, and Operations teams.

Талаптар

  • Experience using CRM or marketing automation platforms such as Customer.io, HubSpot, Braze, Salesforce Marketing Cloud, or similar tools.
  • Ability to filter, segment, and clean database lists using Excel or Google Sheets.
  • Strong organization to handle several requests at once and meet short deadlines.
  • Careful attention to detail.
  • Clear communication skills for working with partner teams.

Артықшылықтар

  • Life insurance.
  • Health insurance.
  • Dental insurance.
  • Flash card for meal and/or food allowance.
  • SESC partnership available after 90 days of employment.
  • Transportation or fuel allowance.
  • Childcare allowance.
  • Extended maternity leave of 180 days.
  • Extended paternity leave of 20 days.
  • Wellhub membership with part of the cost subsidized by Kovi.
  • Kovenção, a company-wide meeting.

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