Bybit
Bybit
1,001 – 5,000 Employees
B2CCryptoFinance
Bybit is a cryptocurrency exchange founded in 2018 that serves retail users through spot and derivatives trading products. Its platform brings together crypto markets, trading pairs, and digital-asset discovery tools, positioning the company at the intersection of cryptocurrency, finance, and consumer technology. With a team of 1,001–5,000 employees, Bybit offers a broad operating environment for professionals interested in building products and services for the global digital-asset market.

VIP Relationship Manager – France (Remote)

Manage VIP client acquisition, relationships, tailored support, and account services for Bybit in France. The role serves Polish- and German-speaking clients in the cryptocurrency exchange industry.

Description

  • Acquire clients and manage relationships across a global VIP portfolio
  • Deliver tailored VIP support and account management for Polish- and German-speaking clients
  • Strengthen and grow existing client relationships through consistent, proactive communication
  • Develop customer service processes and systems, establish management guidelines, and monitor key client statuses
  • Evaluate client behavior, uncover emerging needs, and produce analysis reports for priority customers
  • Coordinate with teams across the business to deliver effective service solutions and a strong customer experience

Requirements

  • Experience managing portfolios that include institutional clients, high-net-worth individuals, private banking customers working with brokers, futures institutions, or commercial banks
  • Experience with trading platforms or exchanges is highly advantageous
  • Previous sales and client services experience in an international financial setting such as banking or investments is preferred
  • Strong verbal and written communication skills
  • Able to perform effectively under pressure and meet tight deadlines while managing multiple priorities
  • Genuine interest in the fast-changing cryptocurrency sector and awareness of current trends and innovations
  • Fluency in Polish and German

Benefits

  • Study Growth Fund for professional development and ongoing learning
  • Regular team-building sessions, workshops, and internal events
  • Opportunity to collaborate globally with a diverse international team
  • Career progression opportunities in a rapidly growing global company
  • Internal vacancies that support long-term career development

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