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University of Alberta
University of Alberta
EducationScience
The University of Alberta is a public research university in Edmonton, Alberta, Canada, with multiple campuses and more than a dozen faculties. Its work combines undergraduate, graduate, and continuing education with research in artificial intelligence, energy and the environment, health and well-being, agriculture, and Indigenous studies. The university supports entrepreneurship, spin-offs, community engagement, and partnerships across industry and the wider community while serving students from around the world. Its large workforce contributes across education, scientific research, administration, and related university services, with an emphasis on access, diversity, and Indigenous initiatives.
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Student Records Coordinator — University of Alberta (Hybrid)

Coordinate student registration, academic records, fee assessments, and Open Studies services at the University of Alberta. Provide accurate, policy-based support to students and university units in a hybrid role.

CACanada
$56,626 – $76,909 / year
HybridFull-timeEntry levelEnglish RequiredGeneralStudent

Description

  • Coordinate registration for undergraduate and continuing education programs, with graduate studies support as requested.
  • Process individual registration transactions and high-volume registration updates.
  • Evaluate the impact of registration activity on academic standing and fee assessments.
  • Provide specialized guidance on tuition and fee assessments across student career types.
  • Support the Faculty of Open Studies and assist students directly.
  • Approve withdrawals, assess deferred examinations, authorize grade changes, and explain university policies and procedures to students.
  • Advise faculties, departments, and Registrar’s Office units on registration, academic records, and fee policies and procedures.
  • Activate and deactivate student programs, correct records, and investigate database conditions requiring resolution.
  • Handle inquiries, participate in monitoring activities, and help fulfill guarantee commitments.
  • Develop constructive working relationships across the university and within the Office of the Registrar.
  • Support operational continuity and ongoing process improvement.

Requirements

  • A two-year diploma is required, while a university degree is preferred.
  • At least two years of office experience, including familiarity with university policies and procedures.
  • Working knowledge of Campus Solutions and university policies.
  • Strong logical reasoning, analytical ability, and troubleshooting skills.
  • Demonstrated ability to work effectively as part of a team.
  • Strong customer service capabilities.
  • Exceptional attention to detail and analytical skills.
  • Ability to resolve problems and manage multiple priorities within a tightly regulated policy environment.
  • Experience with records, registration, or fee administration is an asset.
  • A resume and cover letter are required.

Benefits

  • A comprehensive benefits package.
  • The position is governed by the applicable collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).

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