Omnisend
Omnisend
51 – 200 Employees
eCommerceMarketingSaaS
Omnisend provides email and SMS marketing automation software for eCommerce businesses. Its platform helps teams build and manage customer communications through campaign creation, audience segmentation, automated workflows, personalization, and performance reporting. By connecting with a range of eCommerce tools, Omnisend brings customer engagement activities into one workspace and supports more targeted, consistent marketing experiences across email and SMS.

Product Manager, AI Content Creation

Lead AI- and MCP-powered content creation for Omnisend’s ecommerce email marketing platform. Shape the email builder and AI assistant experiences used by merchants worldwide.

Description

  • Make incremental product decisions grounded in user testing and business and technical needs.
  • Identify the most effective ways to advance company goals.
  • Build deep expertise in customers, ecommerce, email design, and AI-assisted content creation.
  • Co-lead product discovery and support delivery by framing problems, researching them, and sharing findings.
  • Use product metrics and user research to guide decisions and experiments.
  • Lead AI and MCP product decisions for content creation in the email builder and AI assistants.

Requirements

  • At least three years of product management experience at a user-focused technology company, with examples of products you have shipped.
  • Practical experience taking AI- or LLM-powered product features from discovery through launch.
  • Regular use of AI tools at work and an understanding of MCP and AI agents.
  • A data-driven approach and ability to work independently with product analytics tools such as Mixpanel, Kissmetrics, or Chartio.
  • A strong customer focus.
  • Skills in user research and user testing.
  • Ability to explain product decisions and their rationale to peers and stakeholders.
  • Ability to see the broader context and understand how decisions affect the future.
  • Strong organization, a collaborative approach, and a clear sense of ownership.
  • Experience working in multidisciplinary product teams.
  • Experience setting team goals and planning for both short and long-term objectives.
  • Experience with ecommerce platforms such as Shopify or WooCommerce is a plus.
  • Experience with email builders, design tools, or content creation products is helpful.

Benefits

  • Quarterly salary reviews.
  • An unlimited learning budget for professional development aligned with Omnisend’s interests.
  • Working methods and best practices informed by leading Silicon Valley technology companies.
  • A high-performing environment with more than 70% senior colleagues, supporting productivity and professional growth.
  • Flexible hours and opportunities to work remotely.
  • Private health insurance.
  • Unlimited access to psychotherapy.
  • A workstation budget.
  • Personalized work anniversary gifts, such as house cleaning, spa treatments, or international flights.
  • Workations and team-led team-building events.

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