University of Alberta
University of Alberta
University of Alberta este o universitate publică de cercetare din Edmonton, Alberta, Canada, cu mai multe campusuri și peste douăsprezece facultăți. Activitatea sa îmbină studiile de licență, studiile postuniversitare și educația continuă cu cercetarea în domenii precum inteligența artificială, energia și mediul, sănătatea și bunăstarea, agricultura și studiile indigene. Universitatea sprijină antreprenoriatul, companiile desprinse din cercetare, implicarea comunității și parteneriatele cu industria și comunitatea în ansamblu, deservind studenți din întreaga lume. Personalul numeros contribuie la educație, cercetare științifică, administrație și servicii universitare conexe, cu accent pe acces, diversitate și inițiative dedicate populațiilor indigene.

Student Records Coordinator — University of Alberta (Hybrid)

Coordinate student registration, academic records, fee assessments, and Open Studies services at the University of Alberta. Provide accurate, policy-based support to students and university units in a hybrid role.

Descriere

  • Coordinate registration for undergraduate and continuing education programs, with graduate studies support as requested.
  • Process individual registration transactions and high-volume registration updates.
  • Evaluate the impact of registration activity on academic standing and fee assessments.
  • Provide specialized guidance on tuition and fee assessments across student career types.
  • Support the Faculty of Open Studies and assist students directly.
  • Approve withdrawals, assess deferred examinations, authorize grade changes, and explain university policies and procedures to students.
  • Advise faculties, departments, and Registrar’s Office units on registration, academic records, and fee policies and procedures.
  • Activate and deactivate student programs, correct records, and investigate database conditions requiring resolution.
  • Handle inquiries, participate in monitoring activities, and help fulfill guarantee commitments.
  • Develop constructive working relationships across the university and within the Office of the Registrar.
  • Support operational continuity and ongoing process improvement.

Cerințe

  • A two-year diploma is required, while a university degree is preferred.
  • At least two years of office experience, including familiarity with university policies and procedures.
  • Working knowledge of Campus Solutions and university policies.
  • Strong logical reasoning, analytical ability, and troubleshooting skills.
  • Demonstrated ability to work effectively as part of a team.
  • Strong customer service capabilities.
  • Exceptional attention to detail and analytical skills.
  • Ability to resolve problems and manage multiple priorities within a tightly regulated policy environment.
  • Experience with records, registration, or fee administration is an asset.
  • A resume and cover letter are required.

Beneficii

  • A comprehensive benefits package.
  • The position is governed by the applicable collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).

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