Starbucks
Starbucks
Starbucks is an international food and beverage retailer known for its coffeehouses, ready-to-drink and packaged coffee products, food offerings, and branded merchandise. Its business operates across company-managed stores, licensed locations, and digital platforms, with services including mobile ordering, delivery, loyalty rewards, and gift cards. The company also highlights sustainability, community programs, and support for its employee partners.

Senior Claims Adjuster - Washington Remote at Starbucks

Lead the investigation, negotiation, and resolution of complex general liability claims for Starbucks. Manage exposure, litigation risk, claimant experience, and reputational considerations while partnering with administrators and internal teams.

Description

  • Investigate, assess, negotiate, and resolve high-exposure general liability claims involving bodily injury, property damage, and related casualty matters
  • Balance financial objectives with claimant experience and reputational considerations
  • Work with third-party administrators to support timely, consistent, and effective claim handling
  • Evaluate liability, financial exposure, litigation risk, and potential business impact
  • Create resolution strategies that reflect company goals and values
  • Advise relevant departments on claims matters
  • Monitor emerging loss trends and encourage consistent claims practices
  • Assess potential subrogation opportunities
  • Maintain complete written and electronic claim files in accordance with claim-handling protocols
  • Represent the risk management claims function on cross-departmental working groups

Requirements

  • At least four years of general liability claims adjusting experience with a third-party administrator, insurer, or self-insured organization
  • At least two years of general knowledge of insurance and legal principles
  • At least two years of customer service experience
  • At least two years of general office experience in a fast-paced setting
  • Excellent written and verbal communication abilities
  • Strong negotiation and relationship management capabilities
  • Effective time management and prioritization skills
  • Demonstrated compassion, empathy, and professionalism

Benefits

  • Remote work arrangement
  • Equal employment opportunity and an inclusive workplace
  • Reasonable accommodations available for applicants with disabilities

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