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Advocate Aurora Health
Advocate Aurora Health
HealthcareHealthcare Insurance
Advocate Aurora Health is a healthcare organization serving communities across Central Chicagoland, Central Wisconsin, Greater Milwaukee, and other regions. Its career opportunities span advanced practice, behavioral health, nursing, and other healthcare disciplines, making it relevant to professionals exploring clinical and broader healthcare-sector roles. The organization also emphasizes candidate safety and maintains a structured recruitment process designed to help protect applicants’ sensitive information.
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Remote Manager, Language Access and Interpreter Services

Leads medical interpretation and translation services, compliance, budgeting, quality improvement, and staff management for Advocate Health. This full-time remote role supports language access across a nonprofit integrated U.S. healthcare system.

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$47 – $71 / hour
RemoteFull-timeMiddleSeniorEnglish RequiredTranslator

Description

  • Leads the development and rollout of system-wide translation and interpretation programs
  • Ensures language services meet regulatory, accreditation, compliance, and organizational policy requirements
  • Contributes to system-wide strategic planning for language access services
  • Directs quality monitoring and improvement efforts for translation and interpretation
  • Partners with leaders, employees, and medical staff to support limited-English-proficient and deaf or hard-of-hearing populations
  • Creates initiatives to improve, promote, and communicate Translation and Interpretation Services
  • Prepares capital and operating budgets in collaboration with the director
  • Tracks spending, evaluates budget variances, and implements corrective action
  • Manages employee training, development, evaluations, and personnel actions
  • Provides guidance and operational support to subordinate staff
  • Participates in safety programs and completes required safety competencies
  • Coaches employees, conducts performance reviews, and promotes staff morale

Requirements

  • Demonstrated leadership experience is required
  • Typically requires five years of medical-environment experience providing verbal and written interpretation and translation, prioritizing staff work, and advising employees on complex cases
  • At least one year of supervisory experience in a medical environment
  • Bachelor's degree or equivalent knowledge in Health Care Administration or Nursing
  • Professional command of bilingual medical terminology covering anatomy and physiology, diagnosis, treatment, prevention, and health education
  • Knowledge of medical interpreting ethics outlined by the National Council on Interpreting in Healthcare
  • Ability to oversee interpreters delivering sensitive messages, including death and dying
  • Strong interpersonal and communication skills
  • Basic computer proficiency
  • Ability to use video interpreting methods
  • Willingness to wear protective clothing when required
  • Ability to travel and work in conditions involving road and weather hazards

Benefits

  • Eligible for benefits
  • Premium pay may be available for shifts, on-call work, and other qualifying assignments
  • Incentive pay is available for select positions
  • Potential for annual performance-based increases
  • Paid time off programs
  • Medical, dental, vision, life, and short- and long-term disability coverage
  • Flexible Spending Accounts for eligible healthcare and dependent-care expenses
  • Family programs including adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer matching and other financial wellness programs
  • Educational assistance program

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