RELX develops information-based analytics and decision tools for professional and business customers worldwide. Its products combine specialized content, data, and technology to support better decisions and stronger outcomes across Risk, Scientific, Technical & Medical, Legal, and Exhibitions. RELX also operates across consulting, healthcare, and insurance-related markets, helping organizations improve productivity, manage risk, advance research, support legal work, and conduct more effective business transactions.
Junior Client Manager, Remote in the United States | RELX
Manage and grow customer accounts for LexisNexis legal, regulatory, and business information solutions. Build account plans and client relationships while identifying opportunities to expand assigned portfolios.
Description
- Create and execute account plans to meet sales targets and grow business.
- Build lasting client relationships through regular communication and account management.
- Work with internal teams to ensure products and services are delivered smoothly.
- Respond promptly to client issues and concerns.
- Find and pursue opportunities to upsell and cross-sell.
- Review market trends and competitor activity to identify risks and opportunities.
- Guide and support junior account management professionals.
- Grow revenue and support client success across an assigned customer and partner portfolio.
Requirements
- Demonstrated success managing large key accounts in a comparable professional role.
- Strong communication, negotiation, and interpersonal abilities.
- Ability to plan and carry out account strategies that grow business and meet targets.
- Strong understanding of account management, market conditions, client needs, and industry trends.
- Ability to mentor and guide junior account management professionals.
- Relevant education or experience in business, marketing, or a related area.
- Understanding of financial principles and ability to assess sales data and market trends.
- Experience with CRM software and related tools.
- Willingness to work flexible hours.
Benefits
- Support for a healthy balance between work and personal life.
- Wellbeing programs and initiatives.
- Shared parental leave.
- Assistance with study costs.
- Sabbatical opportunities.
- Flexible working hours.
- Benefits that vary by country.