Acrisure
Acrisure
Acrisure brings together insurance, risk management, and financial services for individuals, businesses, and employees. Its offerings span personal and commercial insurance, mortgages, employee benefits, cybersecurity, managed IT, and reinsurance, with an international focus in the latter area. The company combines advisory expertise with technology-enabled solutions across a broad services portfolio and has also invested in community partnerships and outreach.

Commercial Transportation Insurance Operations Manager at Acrisure

Lead commercial transportation insurance operations at Acrisure by guiding teams, improving processes, and strengthening service delivery. Support compliance, client retention, and scalable operational performance.

Description

  • Direct operational strategy, process improvements, and workflow enhancements
  • Coach and develop team members while promoting accountability, collaboration, continuous improvement, and client-focused service
  • Track operational performance using KPIs, dashboards, and business metrics
  • Oversee operational resources, workforce planning, budgets, and expenses
  • Maintain compliance with company policies, regulations, and operational best practices
  • Assess and reduce operational risks
  • Advance client retention and growth through strong service delivery and resolution of complex client issues
  • Collaborate with cross-functional leaders to align priorities and improve business outcomes
  • Lead process optimization, automation, and technology adoption efforts

Requirements

  • An active Property & Casualty insurance license
  • Demonstrated success leading, coaching, and developing high-performing teams
  • Sound business judgment with strong decision-making and problem-solving abilities
  • Experience delivering process improvements and operational excellence
  • Ability to interpret performance data and use metrics to improve results
  • Strong knowledge of customer needs, market trends, and competitive dynamics
  • A record of creating excellent experiences for clients and colleagues
  • Ability to manage competing priorities in a fast-changing environment
  • Excellent communication, collaboration, and relationship-building skills
  • Willingness and ability to travel up to 25%
  • Bachelor’s degree in Business Administration or a related field preferred
  • At least five years of progressive experience in Commercial insurance, financial services, professional services, or a related industry
  • Commercial transportation insurance experience
  • At least two years of team-management experience, including hiring, performance management, coaching, and talent development
  • Experience managing operational resources, workforce planning, and budgets
  • Experience supporting business development, client retention, and growth initiatives
  • Relevant industry licenses, certifications, or designations highly preferred

Benefits

  • Comprehensive medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Fertility benefits
  • Wellness resources
  • Paid sick time
  • Paid time off and holidays
  • Employee Assistance Program (EAP)
  • Complimentary Calm app subscription
  • Immediate 401(k) vesting
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA) options
  • Commuter benefits
  • Employee discount programs
  • Paid maternity leave
  • Paid paternity leave, including for adoptive parents
  • Legal plan options
  • Pet insurance coverage

Related Jobs

Hewlett Packard Enterprise

Senior Channel Presales Technical Architect, Storage — HPE Canada Remote

Hewlett Packard Enterprise

Help HPE channel partners position, design, and sell storage and data protection solutions. Support solution architecture, demonstrations, proofs of concept, pipeline development, and partner technical advocacy.

Open
Hewlett Packard Enterprise

Senior Network Operations Cloud Engineer (Secret Clearance)

Hewlett Packard Enterprise

Operate HPE’s secure private cloud and datacenter networks supporting federal customers. Troubleshoot classified infrastructure and VMware NSX across Oklahoma, Pennsylvania, and Utah.

Open