Calibration Technologies
Calibration Technologies
Calibration Technologies is a Louisville, Kentucky–based calibration and repair laboratory serving organizations that rely on accurate test and measurement equipment. The locally owned company provides instrument calibration, equipment repair, asset management, emergency service, on-site support, and outsourcing assistance across manufacturing, compliance, and scientific settings. With ISO/IEC 17025 accreditation through A2LA, Calibration Technologies helps customers keep measurement systems aligned with quality-management and regulatory requirements.

Client Care Administrative Assistant – Onsite

Calibration Technologies is seeking a Client Care Administrative Assistant to manage customer communications, sales orders, CRM records, and shipping documentation. The role works with Sales, Shipping, and Inventory teams to support accurate, positive customer experiences.

Description

  • Respond to customer phone calls and route them to the appropriate contacts
  • Process sales orders in the CRM system
  • Distribute general inbox messages to the appropriate CTI personnel and address customer requests
  • Send order acknowledgments confirming shipments and dates, including the relevant paperwork
  • Keep customer information accurate and current in the CRM
  • Review shipping documents when required
  • Coordinate with the Sales, Shipping, and Inventory teams
  • Deliver positive and helpful customer interactions

Requirements

  • High school diploma or equivalent is required
  • Professional fluency in Spanish and English is required
  • Communicate effectively in both Spanish and English
  • Demonstrate strong attention to detail
  • Bring excellent verbal and written communication skills
  • Apply strong reading comprehension skills
  • Build effective interpersonal connections and engagement
  • Use Microsoft Office Suite proficiently

Benefits

  • Competitive benefits package
  • Daily lunches prepared by an in-house chef

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