Capita
Capita
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Capita Public Sector Business Development Manager

Grow Capita’s public-sector business by winning opportunities for contact centre, technology, BPO and case management solutions. Build customer partnerships and guide new business into delivery.

Description

  • Grow revenue and margins across the public sector year over year.
  • Identify, qualify and close opportunities that support business growth.
  • Shape win strategies around customer needs and CPS offerings.
  • Build relationships with key stakeholders in public-sector organisations.
  • Work with market development, Win Centre and technology teams to center technology-enabled solutions in new opportunities.
  • Use data, insight and sales tools to manage the pipeline, improve forecasts and inform planning.
  • Coordinate across CPS teams to move new business smoothly into delivery and account management.

Requirements

  • Experience in public services, with a strong interest in selling contact centre, technology, BPO and case management solutions.
  • Experience managing a business development or sales pipeline and a record of meeting targets.
  • Confidence engaging senior stakeholders and building trusted client relationships.
  • Commercial judgment to qualify opportunities and shape tailored solutions.
  • Ability to use insight, research and market intelligence to guide sales decisions.
  • Strong grasp of business development practices, including account planning, pipeline discipline, reporting and risk management.
  • Salesforce experience is an advantage.

Benefits

  • Salary up to £70,000 plus bonus.
  • Opportunities for professional development and career progression.
  • A collaborative, innovative culture that welcomes new ideas and teamwork.
  • Flexible working arrangements.
  • 23 days of holiday, rising to 27, with the option to buy additional leave.
  • One paid volunteering day to support a charity partner or a cause of your choice.
  • Company pension with automatic enrolment.
  • Life assurance.
  • Cycle to Work scheme.
  • 15 weeks of fully paid maternity, adoption and shared parental leave.
  • Two weeks of paternity pay.
  • Optional lifestyle benefits, including discounts on retail, social activities, health and wellbeing, travel and technology.
  • Employee Network Groups that support connection and learning across all strands of diversity.

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