University of Wisconsin-Madison
University of Wisconsin-Madison
University of Wisconsin-Madison is a public research university in Madison, Wisconsin and the flagship campus of the University of Wisconsin System. Its academic and research community spans the humanities, sciences, and applied disciplines, with more than $1 billion invested annually in research. The university combines undergraduate and graduate education with community outreach, campus resources, and athletics, guided by the Wisconsin Idea’s focus on public service. Its work also emphasizes diversity, inclusive excellence, and engagement with the wider community.

Assistant Director of Operations - University Health Services (Madison Hybrid)

Lead operations for University Health Services at UW-Madison, including immunization compliance, strategic initiatives, and staff supervision. Support medical, mental health, prevention, and wellness services for students.

Description

  • Lead operations and provide support for annual University Health Services immunization clinics across campus
  • Advise divisional and executive leaders while coordinating administrative, operational, and financial activities
  • Manage strategic projects, including internal communications and communication strategy development
  • Oversee the University Health Services wellness vending program
  • Partner with clinical executives in Medical and Mental Health Services on operational initiatives and daily needs
  • Identify process improvements and facilitate collaboration across units
  • Help establish annual budget goals and spending priorities
  • Contribute to strategic planning and policy development
  • Develop processes and procedures that improve unit operations
  • Supervise at least 2.0 full-time equivalent employees, including hiring, performance management, scheduling, and discipline
  • Maintain relevant policies, procedures, and operational standards
  • Manage compliance with the campus Immunization Disclosure policy and lead the University Health Services Campus Immunization Leadership Team
  • Evaluate, design, and implement operations aligned with strategic direction
  • Support IT operations through inventory tracking, ordering, and project management

Requirements

  • At least five years of progressively responsible operations experience in an office, healthcare, higher education, or related setting
  • Experience working within a compliance or regulatory program, such as accreditation or a comparable program
  • Prior experience supervising employees
  • Experience coordinating complex programs, projects, or operational processes across multiple stakeholders or work units
  • Experience developing and improving operational processes, systems, or procedures, with the ability to interpret and apply policies and requirements
  • Strong written, verbal, organizational, and interpersonal skills, with the ability to manage multiple projects or initiatives concurrently
  • Bachelor's degree required
  • Must be eligible to work in the United States without employer sponsorship by the appointment start date
  • Finalists must provide at least three professional references, including at least one supervisory reference
  • Employment may require a criminal background check and reference misconduct screening

Benefits

  • Generous paid time off
  • Health, dental, vision, and life insurance
  • Tax-advantaged savings accounts
  • Participation in the Wisconsin Retirement System pension fund
  • Eligibility for Public Service Loan Forgiveness and Temporary Expanded Public Service Loan Forgiveness
  • Disability or pregnancy-related accommodation during the hiring process

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