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IVIRMA Italia
IVIRMA Italia
501 – 1,000 Employees
B2CHealthcare
IVIRMA Italia is the Italian arm of the IVIRMA network, providing fertility care and assisted reproductive medicine through clinics in Italy. Its clinical work includes in vitro fertilization (IVF), fertility diagnostics and laboratory-based reproductive treatments. As part of a broader healthcare group, IVIRMA Italia brings together clinical and laboratory teams to support patients seeking reproductive care.
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Administrative Assistant and Receptionist

Welcome patients and manage appointments at Everleap Fertility clinics across Massachusetts. Support patient records, communications, clerical operations, and front desk service.

USUnited StatesMAMassachusettsOn-siteFull-timeJuniorMiddleNo degree requiredEnglish RequiredAdministrative Assistant

Description

  • Welcome patients, visitors, and vendors with a courteous, professional manner
  • Screen and route incoming phone calls
  • Schedule and confirm appointments, and maintain calendars
  • Keep records and documentation accurate
  • Answer questions about appointments, office procedures, and general matters
  • Coordinate communication between patients and clinical or administrative staff
  • Maintain provider, department, and office schedules as needed
  • Process incoming and outgoing correspondence
  • Handle filing, scanning, data entry, and document preparation
  • Help keep office operations and supplies organized
  • Provide courteous service while protecting confidentiality and maintaining professionalism
  • Assist colleagues with administrative work and assigned special projects

Requirements

  • High school diploma or GED is required
  • An associate degree in business administration, administrative management, or a related field is preferred
  • At least two years of experience in administration, reception, front desk work, or a related role is preferred
  • Customer service experience is required
  • Experience in healthcare, a medical office, hospitality, or a professional office is an advantage
  • Excellent verbal and written communication skills
  • Strong organization skills and the ability to multitask and prioritize
  • Ability to work independently and collaboratively with a team
  • Proficiency with Microsoft Office, including Outlook, Word, and Excel
  • Experience with scheduling tools, electronic records, or medical office software is preferred
  • Strong computer and data entry skills
  • Friendly, welcoming, and professional demeanor
  • Careful attention to detail and strong organizational skills
  • Comfort managing competing priorities in a fast-paced setting
  • Strong problem-solving and interpersonal skills
  • Dependable, flexible, and team-oriented approach
  • Commitment to an excellent patient and customer experience

Benefits

  • Medical, dental, and vision insurance options
  • 401(k) retirement plan
  • Paid time off and holidays
  • Company-paid life insurance, long-term disability, and AD&D coverage
  • Flexible spending accounts
  • Employee assistance program
  • Tuition reimbursement

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