Tufts University School of Dental Medicine
Tufts University School of Dental Medicine
501 – 1,000 Employees
ConsultingEducationHealthcare
Tufts University School of Dental Medicine advances dental education, research, and patient care as part of Tufts University. The school provides undergraduate and graduate dental programs that combine academic study with hands-on clinical learning and research opportunities. Its work spans dental science, healthcare, and education, with a focus on preparing students for an evolving profession while supporting diversity and community engagement. Located near Boston, the school operates within a major academic and healthcare environment.

Clinical Administrative Coordinator, Interventional Radiology

Coordinate interventional radiology appointments, patient check-in, and revenue-cycle tasks. Provide clerical support to physicians and help maintain clinic operations at Lowell General Hospital.

Description

  • Coordinate patient appointments, testing, labs, and surgical bookings.
  • Help create and update scheduling templates.
  • Answer and triage calls, respond to patient requests, and take messages.
  • Welcome and check in patients, verifying demographic and insurance details.
  • Support revenue-cycle clearance, accurate registration, referral management, and insurance verification.
  • Collect patient copayments.
  • Prepare medical records and documentation, including entering information into the EMR.
  • Track patient flow and communicate delays to patients and providers.
  • Help enter billing charges and reconcile records.
  • Handle office tasks such as faxing, filing, correspondence, copying, supply orders, calendar management, and mail distribution.
  • Provide clerical assistance to department physicians.
  • Take part in performance improvement projects.

Requirements

  • High school diploma or equivalent.
  • Two years of customer support experience.
  • Bilingual ability.
  • Strong oral and written communication skills.
  • Computer skills, including email, Microsoft Office, and scheduling applications.
  • Strong interpersonal and organizational skills.
  • Ability to manage multiple projects and prioritize tasks.
  • Flexibility in assigned duties.
  • Knowledge of third-party billing.
  • Ability to protect confidential medical information.
  • Ability to sit frequently, stand or work occasionally, and lift 10–15 pounds.
  • Manual dexterity to operate a computer keyboard.
  • Ability to view computer screens and read reports.
  • Ability to hear instructions from physicians and clinical or nursing staff.
  • Some exposure to hazardous materials, including blood.

Benefits

  • A comprehensive Total Rewards package supporting health, financial security, and career growth.
  • Fair, competitive pay.
  • Career growth opportunities.

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