Cornerstone Building Brands
Cornerstone Building Brands
Cornerstone Building Brands एक निर्माण और विनिर्माण कंपनी है, जो पूरे उत्तरी अमेरिका में आवासीय और वाणिज्यिक परियोजनाओं के लिए बाहरी भवन उत्पादों पर केंद्रित है। इसके उत्पाद पोर्टफोलियो में खिड़कियाँ, विनाइल साइडिंग, इंसुलेटेड मेटल पैनल, धातु की छत और दीवार प्रणालियाँ तथा धातु के सहायक उत्पाद शामिल हैं। कंपनी क्षेत्र भर में ग्राहकों और समुदायों की सहायता के लिए व्यापक विनिर्माण क्षमताओं के साथ निरंतर अनुसंधान, विकास और उत्पाद नवाचार को जोड़ती है।

Senior Remote Customer Service Representative

Support customers purchasing exterior building products through accurate quoting, order management, scheduling, claims handling, and responsive service. The role also contributes to customer retention, new-business development, and sales support.

विवरण

  • Prepare accurate quotes, purchase orders, and work orders.
  • Respond to customer inquiries promptly, courteously, and professionally.
  • Maintain and expand sales among active and inactive existing customers.
  • Identify and pursue new business opportunities.
  • Enter customer orders accurately in Oracle.
  • Coordinate scheduling and deliveries across multiple plant locations.
  • Build product knowledge and resolve customer support questions.
  • Manage claims, account reconciliation, and related transactions.
  • Route communications promptly to the appropriate internal function.
  • Answer inbound calls and address basic customer needs.
  • Coordinate communication between manufacturing teams and customers.
  • Learn the assigned commercial and industrial product line.
  • Prepare quotes in support of Outside Sales.

आवश्यकताएँ

  • Strong mathematical ability to calculate square footage and support product-order decisions.
  • Highly organized, with the ability to manage multiple tasks simultaneously.
  • Able to learn and apply training, interpret information, and use sound judgment in individual situations.
  • Able to make proactive decisions that address customer needs.
  • Proficient with Microsoft Outlook, Word, and Excel.
  • Knowledge of project management and negotiation practices.
  • Strong written and verbal communication skills.
  • Able to interpret building drawings.
  • At least two years of post-secondary education required.
  • Experience selling construction products for two or more years is preferred but not required.
  • Bilingual ability is preferred but not required.
  • Previous roofing experience is preferred.
  • Must be 18 years of age or older to apply.

लाभ

  • Medical coverage begins on the first day of employment.
  • Dental coverage begins on the first day of employment.
  • Vision coverage begins on the first day of employment.
  • 401(k) plan.
  • Paid time off.
  • Paid holidays.
  • Flexible spending account.
  • Life insurance.
  • Long-term disability coverage.
  • Short-term disability coverage.
  • Employee assistance program.
  • Employee discount programs.
  • Tuition reimbursement.
  • Training opportunities.
  • Professional development.

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