Nestle
Nestle
Nestle एक स्विस बहुराष्ट्रीय खाद्य और पेय कंपनी है, जिसका व्यापक उत्पाद पोर्टफोलियो कॉफी, बोतलबंद पानी, डेयरी उत्पादों, शिशु पोषण, कन्फेक्शनरी, फ्रोजन खाद्य पदार्थों और पालतू जानवरों की देखभाल तक फैला हुआ है। इसके उत्पाद खुदरा और खाद्य सेवा चैनलों के माध्यम से दुनिया भर के उपभोक्ताओं तक पहुँचते हैं, जिन्हें बड़े पैमाने पर विनिर्माण और आपूर्ति-श्रृंखला संचालन का समर्थन प्राप्त है। नौकरी एग्रीगेटर पर Nestle की प्रोफ़ाइल उन उम्मीदवारों के लिए प्रासंगिक है जो खाद्य और पेय, विनिर्माण और लॉजिस्टिक्स के साथ-साथ पोषण, स्वास्थ्य और कल्याण पहलों से जुड़े अवसर तलाश रहे हैं।

Senior Operational Back Office Assistant (Temporary)

Senior assistant managing requests, KPIs, and SLAs for Nestlé’s B2B coffee machine business. Coordinates with sales, technical teams, and supply in Asunción.

विवरण

  • Analyze data and prepare reports to measure customer satisfaction
  • Ensure process SLAs are met and monitor case resolution
  • Track and manage key KPIs and prepare reports
  • Serve as the contact point for technical teams, sales, supply, and other market functions
  • Manage demand and coordinate processes
  • Attend daily and weekly DOR and WOR meetings
  • Recommend process improvements for the team
  • Prepare reports
  • Ensure coffee machine movements are processed and the fleet remains aligned
  • Manage the assigned market and support other markets as needed
  • Enter data into the internal system and track coffee machine installations, removals, replacements, and other service activities

आवश्यकताएँ

  • Currently studying business administration, commercial engineering, marketing, or a related field
  • Available to work on a temporary contract
  • At least six months of experience in operational back office, administrative support, or commercial support focused on metrics or monitoring
  • Intermediate English preferred
  • Intermediate Excel skills required, including queries, formulas, charts, and pivot tables
  • Strong customer relations, communication, and service skills
  • Problem management skills

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