Nestle
Nestle
Nestle — qahva, shisha idishdagi suv, sut mahsulotlari, bolalar oziqlanishi, qandolat mahsulotlari, muzlatilgan oziq-ovqatlar va uy hayvonlari parvarishini qamrab oluvchi keng portfelga ega Shveytsariyaning ko‘pmillatli oziq-ovqat va ichimliklar kompaniyasi. Uning mahsulotlari yirik ishlab chiqarish va ta’minot zanjiri operatsiyalari bilan qo‘llab-quvvatlanadigan chakana savdo hamda umumiy ovqatlanish kanallari orqali butun dunyodagi iste’molchilarga yetib boradi. Ish vakansiyalari agregatorida Nestle profili oziq-ovqat va ichimliklar, ishlab chiqarish hamda logistika sohalarida, shuningdek oziqlanish, salomatlik va farovonlik tashabbuslari bilan bog‘liq imkoniyatlarni izlayotgan nomzodlar uchun dolzarbdir.

Senior Operational Back Office Assistant (Temporary)

Senior assistant managing requests, KPIs, and SLAs for Nestlé’s B2B coffee machine business. Coordinates with sales, technical teams, and supply in Asunción.

Tavsif

  • Analyze data and prepare reports to measure customer satisfaction
  • Ensure process SLAs are met and monitor case resolution
  • Track and manage key KPIs and prepare reports
  • Serve as the contact point for technical teams, sales, supply, and other market functions
  • Manage demand and coordinate processes
  • Attend daily and weekly DOR and WOR meetings
  • Recommend process improvements for the team
  • Prepare reports
  • Ensure coffee machine movements are processed and the fleet remains aligned
  • Manage the assigned market and support other markets as needed
  • Enter data into the internal system and track coffee machine installations, removals, replacements, and other service activities

Talablar

  • Currently studying business administration, commercial engineering, marketing, or a related field
  • Available to work on a temporary contract
  • At least six months of experience in operational back office, administrative support, or commercial support focused on metrics or monitoring
  • Intermediate English preferred
  • Intermediate Excel skills required, including queries, formulas, charts, and pivot tables
  • Strong customer relations, communication, and service skills
  • Problem management skills

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