FleetPride
FleetPride
FleetPride supplies parts and maintenance services for vehicle repair, serving customers who need components for a range of vehicles. Its offerings include customer support and policies for purchasing and service. The company’s profile identifies automotive, construction, and food and beverage industries; the provided information does not specify particular teams or open roles.

Remote Customer Service Representative – Colorado

Coordinate equipment repairs, technician schedules, estimates, and customer follow-ups. Support FleetPride’s heavy-duty truck and trailer parts and service operations.

विवरण

  • Coordinate work with fleet service technicians.
  • Schedule and organize customer equipment.
  • Keep customers and fleet service technicians informed.
  • Update fleet service coordinators and service writers when work is complete.
  • Follow safety rules and company procedures for work practices and driving.
  • Process technician repair orders promptly for billing.
  • Support the sales team in pursuing outside revenue.
  • Follow up on completed work and identify further service and repair opportunities.
  • Help prepare daily schedules for technicians.
  • Prepare equipment repair estimates and share them with customers.
  • Respond promptly to internal requests.
  • Submit required paperwork by its deadlines.
  • Provide on-call or after-hours coverage when needed.
  • Keep work areas clean.
  • Follow company safety and security guidelines.
  • Handle other duties as assigned.

आवश्यकताएँ

  • Pay close attention to detail and communicate effectively.
  • Manage multiple tasks while supporting a fast-paced operation.
  • Deliver excellent customer service.
  • Have working knowledge of Microsoft Office applications.
  • Show a strong work ethic and motivation to meet established goals.
  • Support sales initiatives aimed at achieving targets and growth objectives.
  • Be able to stand for up to 30 minutes, walk safely on stairs, bend, and lift up to 40 pounds.
  • Be able to work in an office and, at times, in warehouse areas where personal protective equipment such as steel-toed shoes and safety glasses is required.
  • Maintain reliable attendance and punctuality.
  • Be available for on-call or after-hours coverage when needed.

लाभ

  • Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
  • Reasonable accommodations may be provided to enable people with disabilities to perform essential job functions.

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