
Remote Business Analyst, Agent Quality - Missouri
H&R BlockAnalyze contact center performance at H&R Block to improve agent quality and customer care. Turn operational data into dashboards, quality initiatives, and measurable service improvements.


Analyze contact center performance at H&R Block to improve agent quality and customer care. Turn operational data into dashboards, quality initiatives, and measurable service improvements.

Analyze Managed Care contracts, reimbursement accuracy, financial models, and revenue leakage for a healthcare services organization. Support clients and leadership through contract validation, data analysis, and actionable financial insights.

Lead analytics and process improvement for H&R Block’s contact center operations. Improve agent workflows, support tools, automation, and service performance through cross-functional partnership.

Technical Business Analyst responsible for Workday integrations, testing, requirements analysis and process improvement. Help improve technology delivery across Bolton Clarke’s national aged care and home care services.

Lead CF’s Northern health consultancy office from Manchester or Leeds, developing NHS transformation work, expanding the regional team, and delivering revenue growth.

Pfizer is seeking a Content and Channel Manager to shape compliant, insight-led omnichannel marketing in Australia. The role covers content strategy, localization, channel planning, analytics, and integrated execution.

Manage social media, newsletters, and platform-specific content for multiple B2B and B2C brands. Create visual and video assets, analyze performance, and help shape cross-brand marketing growth.

Lead CRM, push, email, and in-app marketing campaigns for Maker Lab’s technology client in Singapore. Apply SQL, analytics, and mobile growth practices to improve customer communications and campaign performance.

Support EXL’s insurance operations leadership through PMO coordination, business analysis, executive reporting, and geography strategy. The role focuses on growth planning, operational health, OKRs, and cross-functional execution.

Lead Verisma’s invoice-to-cash function across accounts receivable, cash applications, and requestor management. Drive DSO improvement, collections performance, payment automation, and finance operations.