Citi एक वैश्विक बैंकिंग और वित्तीय सेवा कंपनी है, जो उपभोक्ताओं, निगमों, सरकारों और संस्थानों को सेवाएँ प्रदान करती है। इसकी सेवाओं में उपभोक्ता बैंकिंग, क्रेडिट कार्ड, संपत्ति प्रबंधन, कॉर्पोरेट बैंकिंग और निवेश बैंकिंग शामिल हैं, जिन्हें 100 से अधिक देशों में संचालित गतिविधियों का समर्थन प्राप्त है। एक बड़े अंतरराष्ट्रीय वित्तीय संगठन के रूप में, Citi बैंकिंग, वित्तीय सेवाओं और फिनटेक के क्षेत्रों में काम करने वाली टीमों को एक साथ लाती है।
Junior SME Account Executive
Build and grow relationships with small business clients while advising them on financial products. Drive sales and service goals while following banking controls and regulations.
विवरण
- Build and grow relationships with SME clients in the assigned portfolio.
- Advise clients on products for their segment.
- Meet sales goals through portfolio growth, cross-selling, customer acquisition, and retention.
- Identify client needs to strengthen the customer-bank relationship.
- Provide comprehensive advice to SME clients and position the bank as their preferred provider of products.
- Carry out campaigns, sales strategies, and agreed action plans.
- Escalate deviations and action plans, communicating effectively with the immediate supervisor.
- Follow institutional controls and regulations.
- Visit clients to identify improvement opportunities and develop plans that meet their expectations.
- Meet defined NPS targets and improve the client service experience.
- Assess business risks while protecting the firm's reputation, clients, and assets.
- Follow applicable laws, rules, regulations, and policies, and report control issues transparently.
आवश्यकताएँ
- Experience selling financial products.
- Knowledge of financial products, particularly business credit, and sales techniques.
- Strong communication and customer objection-handling skills to support effective sales.
- Bachelor's or university degree, or equivalent experience.