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GLORY
GLORY
5 001 – 10 000 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaMarketing
GLORY moliya institutlari, chakana savdo korxonalari, o‘yin biznesi va naqd pul tashish operatorlari uchun naqd pul texnologiyalari yechimlarini ishlab chiqadi. Uning mahsulot portfeliga do‘konlar, naqd pul markazlari va chakana savdodagi naqd pul zanjirining barcha bosqichlarida operatsion jarayonlarni avtomatlashtirishga mo‘ljallangan naqd pulni qayta ishlash qurilmalari, o‘z-o‘ziga xizmat ko‘rsatish kiosklari, savdo nuqtasi tizimlari hamda naqd pulni boshqarish vositalari kiradi. Kompaniya tashkilotlarga naqd pulni yanada samarali va xavfsiz boshqarishda yordam berish, shu bilan birga mijozlarga izchil xizmat ko‘rsatish va operatsion samaradorlikni qo‘llab-quvvatlashga e’tibor qaratadi.
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Kompaniyadagi ish o‘rinlari

Field Service Technician – Chicago, IL (Hybrid)

Provide field service for GLORY’s high-speed cash-handling equipment in a hybrid Chicago-based role. Support customer care, installations, upgrades, troubleshooting, repairs, and on-call coverage across an assigned U.S. territory.

USAmerika Qo‘shma ShtatlariILIllinoys
22 $ – 33 $ / soat
GibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaDala muhandisi

Tavsif

  • Manage customer service and client care throughout each service engagement
  • Drive customer satisfaction through responsive and professional support
  • Troubleshoot and repair GLORY high-speed cash-handling equipment independently
  • Diagnose system faults and complete the necessary repairs
  • Track and maintain assigned parts and tools
  • Keep customers informed throughout maintenance work and system downtime
  • Install machines and complete Engineering Change Notices, system upgrades, and hardware or software upgrades requiring technical support
  • Maintain current knowledge of GLORY equipment’s technical and functional changes
  • Follow all applicable safety guidelines and policies
  • Complete required Environmental Health and Safety training
  • Promptly report job-site accidents involving injury or property damage
  • Handle additional responsibilities assigned within the scope of the position

Talablar

  • Currently enrolled in or graduated from electro-mechanical or electrical engineering studies, or possess equivalent work experience
  • Related certifications in mechanics, electronics, automation, or data processing are preferred
  • Strong customer service and communication skills
  • Working knowledge of personal computers, Microsoft Office, network navigation, and email
  • Logical troubleshooting ability, including isolating faults at the PCB or component level
  • Ability to interpret electrical schematics, logic diagrams, and mechanical drawings
  • Knowledge of AC/DC power distribution and digital and analog circuitry
  • Experience repairing high-speed paper-handling equipment such as check, mail, or currency sorters; ATM or copier experience is preferred
  • Three to five years of technical field service repair experience is preferred, including experience in aviation, medical equipment, vending machine, or military repair
  • Valid driver’s license
  • Ability to lift up to 50 pounds without assistance
  • Ability to sit or stand for extended periods and frequently kneel, bend, squat, sit, and twist
  • Willingness to work at customer locations including financial institutions, casinos, truck stops, recreational parks, and retail stores
  • Availability for rotating weekend and holiday work
  • Availability for an on-call rotation typically occurring every three to five weeks, including evenings and weekends; rare 24/7 availability may be required
  • Ability to drive to customer sites during working hours
  • Willingness to travel occasionally outside the assigned territory, including by air and overnight
  • Ability to work in locations with limited accessibility
  • Ability to work independently with minimal supervision
  • Residence within the assigned territory or willingness to relocate; relocation assistance is unavailable

Imtiyozlar

  • 401(k) retirement plan through Fidelity with a 2.5% employer base contribution and matching contributions of 3% up to 6% of employee contributions
  • Choice of three Blue Cross Blue Shield medical plans
  • MDLive 24/7 virtual doctor and nurse line
  • Dental insurance
  • Vision insurance
  • Flexible Spending Account and dependent care benefits
  • Voluntary life insurance
  • Employer-paid basic life insurance and accidental death and dismemberment coverage
  • Employer-paid short-term disability, long-term disability, and employee assistance program
  • Paid vacation beginning with a prorated amount and 80 hours during the first full year, increasing with tenure
  • Paid sick leave according to city and state requirements
  • Nine to 11 paid holidays depending on start date
  • Paid parental leave
  • Professional development assistance
  • Education assistance
  • Adoption assistance
  • Legal and identity theft protection plans
  • Annual bonus opportunity
  • Internal promotion and career advancement opportunities
  • Company vehicle and insurance for eligible positions
  • Company van for travel to customer sites
  • Relocation assistance is unavailable

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