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Perk — bizneslarga korporativ sayohatlar va xarajatlarni yagona platformada boshqarishga yordam beradigan, sayohat va logistika sohasida faoliyat yurituvchi SaaS kompaniyasi. Uning sun’iy intellekt asosidagi mahsuloti aviaqatnovlar, mehmonxonalar, temiryo‘l va avtomobillarni bron qilish, tadbirlarni boshqarish, kompaniya siyosatiga asoslangan tasdiqlashlar, xarajatlar va hisob-fakturalarni avtomatlashtirish, korporativ kartalar, to‘lovlarni qayta ishlash hamda xarajatlarni real vaqt rejimida ko‘rish imkoniyatlarini bir platformada birlashtiradi. Moliya, kadrlar va xavfsizlik vositalari bilan integratsiya orqali Perk moliya jamoalari va sayohat menejerlariga sayohat dasturlarini muvofiqlashtirish, biznes xarajatlari ustidan nazoratni kuchaytirish va qo‘lda amalga oshiriladigan solishtirish ishlarini kamaytirishda yordam beradi.
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Customer Care Travel Advisor

Manage bookings, itineraries, and travel disruptions for AmTrav, Perk’s business travel platform. Deliver policy-compliant, high-touch support to corporate travelers.

USAmerika Qo‘shma ShtatlariFLFlorida
20 $ – 22 $ / soat
GibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Handle bookings and changes by phone, live chat, and email
  • Coordinate complex international trips across multiple cities and transport modes
  • Manage travel itineraries using proprietary software
  • Apply corporate travel policies, budgets, traveler tiers, and preferred vendor agreements
  • Provide concierge support to C-suite executives
  • Record traveler preferences, including aircraft type, hotel floor, and dietary needs
  • Track global events such as severe weather, strikes, and geopolitical developments
  • Reroute travelers proactively to support their safety
  • Resolve travel concerns before, during, and after each trip
  • Prioritize and address urgent travel disruptions
  • Keep booking requests accurate, targeting near-zero error rates
  • Help maintain strong Net Promoter Scores among corporate clients

Talablar

  • Solve problems effectively under pressure
  • Find alternative solutions when travel plans change
  • Listen actively to travelers
  • Explain complex travel terminology in clear, simple terms
  • Communicate clearly and professionally in writing and conversation
  • Learn new SaaS platforms quickly and work comfortably with technology
  • Manage multiple browser tabs and tools at the same time
  • Be available to work one of the specified shifts
  • Complete eight weeks of immersive training, Monday through Friday, 8 AM–5 PM CST
  • Submit a resume in English

Imtiyozlar

  • Equity ownership in Perk
  • 20 vacation days and 12 public holidays
  • Choice of three medical plans with company contributions
  • Health savings account available with an HDHP medical plan
  • Dental and vision coverage
  • Wellhub gym subscription starting on the first day
  • Life and disability insurance starting on the first day
  • Optional supplemental coverage plans
  • 401(k) plan with company matching contributions
  • Discounts on pet insurance through partners
  • Company events, including an annual summer party
  • Spring Health access to 12 therapy sessions and 12 coaching sessions for employees and loved ones
  • 12–16 weeks of paid parental leave
  • 16 paid volunteer hours per year
  • Up to 20 work-from-anywhere days per year
  • Four-week fully paid sabbatical after five years

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