Suffolk County Council
Suffolk County Council
Suffolk County Council Suffolk bo‘ylab jamoalarga xizmat ko‘rsatuvchi yirik davlat sektori ish beruvchisidir. Uning faoliyati mahalliy boshqaruv, jamiyatga ijobiy ta’sir va atrof-muhitga mas’uliyatni birlashtiradi. Jamoalar samarali xizmatlar ko‘rsatish hamda mintaqa aholisi va jamoalarini qo‘llab-quvvatlashga e’tibor qaratadi. Kengash hamkorlik, ishonch, hurmat va uzluksiz takomillashuvni rag‘batlantiradi. Shu bois bu yerdagi martaba imkoniyatlari davlat xizmatlariga hissa qo‘shishni va Suffolkda uzoq muddatli ijobiy meros qoldirishni istaganlar uchun mazmunlidir.

Brokerage Contracts Officer – Norwich (Hybrid)

Source adult social care and manage provider contracts while ensuring services meet individual needs. The role combines customer service, quality assurance, data analysis, issue resolution, and accurate provider invoicing.

Tavsif

  • Source adult social care and complete contracts for adults in Norfolk
  • Arrange care and support that meets individual needs
  • Provide consistently high-quality customer service
  • Achieve agreed key performance indicators (KPIs)
  • Carry out contractual quality assurance checks
  • Analyse and interpret relevant data
  • Resolve complex contractual and service issues
  • Help providers submit invoices within required deadlines

Talablar

  • A professional, dependable, approachable, and well-organised working style
  • Strong attention to detail and accuracy
  • Capability to provide consistently high-quality customer service
  • Ability to achieve key performance indicators (KPIs)
  • Experience or capability in contractual quality assurance
  • Ability to analyse and interpret data
  • Confidence handling complex issues
  • Knowledge of social services is advantageous
  • Applicants must evidence that they meet the requirements set out in the full Job Description and Person Specification

Imtiyozlar

  • Competitive salary package
  • Generous annual leave allowance
  • Health and wellbeing support, including fast-track physiotherapy and free counselling
  • Flexible working options such as flexi-time, part-time, remote, and hybrid arrangements, subject to role and business needs
  • Access to the Norfolk Rewards employee discounts programme
  • Blue Light Card for eligible Fire Service and Social Care workers
  • Relocation expenses where applicable
  • Expense advances for work-related travel
  • Local Government Pension Scheme with a generous employer contribution
  • Life assurance cover
  • Death-in-service payments
  • Pension benefits for dependants
  • Tax-efficient options for increasing pension contributions and purchasing new bikes
  • Tax-efficient car lease scheme for greener travel, subject to eligibility
  • Payment for referring candidates to hard-to-fill roles

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