Vodafone je globalno telekomunikacijsko podjetje, ki potrošnikom, podjetjem in omrežnim operaterjem zagotavlja mobilne, fiksne, širokopasovne in digitalne storitve. Njegovo delovanje zajema povezljivost in omrežno infrastrukturo, vključno s tehnologijo 5G, ter rešitve interneta stvari, digitalne izdelke in poslovne tehnologije. V središču podjetja so obsežna omrežja operaterjev in storitve za potrošnike, Vodafone pa se osredotoča tudi na varno, trajnostno in vključujočo uporabo tehnologije. Podjetje podpira razvoj kariere v svojih mednarodnih enotah z pobudami za razvoj zaposlenih, vključno s kariernimi programi in vajeništvom.
Senior FTTX Business Architect
Design fibre systems, integrations, and processes for Vodacom South Africa. Lead cross-functional work spanning FTTH, FTTB, fixed services, and third-party infrastructure.
Opis
- Design and lead solutions that support strategic FTTX expansion
- Develop and implement cross-functional processes and systems across FTTH, FTTB, and fixed services
- Improve service quality, customer satisfaction, and operating cost efficiency
- Oversee business analysis, process management, and solution designs that connect Vodacom systems with third-party partners through APIs or portal integrations
- Build deep knowledge of end-to-end FTTX and fixed systems and processes
- Assess system effectiveness and efficiency, then develop improvement strategies
- Maintain, reassess, optimise, and automate business processes
- Identify opportunities to automate and integrate Vodacom systems with those of third-party infrastructure providers
- Work with third-party fibre providers to resolve service delivery issues and improve operations
- Define technical workflows and document and prioritise process and system enhancements
- Review technical solution specifications to ensure solutions are suitable and sustainable
- Guide service delivery teams to keep work aligned
- Lead cross-functional projects and coordinate virtual project teams
- Apply quality management methods throughout projects
- Ensure solutions meet security, privacy, and regulatory requirements
- Promote the adoption of new technologies
- Work with IT Operations on technical support queries, identify root causes, and introduce process or system improvements
Zahteve
- Matric qualification
- A three-year related BSc in Engineering or IT, or a relevant NQF-level qualification such as a diploma or certificate
- At least five years of relevant experience in business analysis or process modelling, systems design or architecture, and data architecture
- Strong leadership skills
- Ability to work with large groups of junior and senior colleagues
- Ability to guide operational and support resources
- Ability to develop monitoring tools to track productivity targets
- Excellent written and verbal communication skills
- Ability to explain technical support information to internal staff and business users
- Ability to identify risks and escalate issues when appropriate
- Analytical skills, including interpreting data trends and anomalies
- Logical reasoning and problem-solving skills
- Thorough understanding of Agile development processes
- Demonstrated experience managing multiple medium- and large-scale projects
- Experience working in an Agile Scrum environment, ideally as a Product Owner
- Experience with end-to-end process and data modelling, including identifying upstream and downstream impacts
- Strong commitment and work ethic
- Proficiency in Microsoft Excel, PowerPoint, Visio, and Word
Ugodnosti
- Incentive programmes and competitive benefit packages
- Retirement funds
- Risk benefits
- Medical aid benefits
- Cell phone and data benefits
- Fibre connection discounts
- Staff discounts through partner companies