DATAGROUP
DATAGROUP
1001 – 5000 Zaposleni
SaaSSvetovanjeTrženje
DATAGROUP je ponudnik storitev zunanjega izvajanja IT in svetovanja s sedežem v Nemčiji. Njegova ponudba zajema storitve v oblaku, upravljanje aplikacij in IT-varnost, podpirajo pa jo standardizirane in modularne rešitve, kot je CORBOX. Podjetje zagotavlja storitve organizacijam iz različnih sektorjev, vključno s finančnim in javnim sektorjem, pri čemer se osredotoča na zanesljive, varne in kakovostno zagotovljene IT-storitve.

IT Service Desk Agent

Handle enterprise hardware and software incidents for DATAGROUP, a German IT services provider. Support users remotely and manage tickets in Hamburg.

Opis

  • Handle incoming software and hardware incidents in an enterprise customer environment.
  • Prioritize, classify, and document incidents in the ticketing system.
  • Troubleshoot issues and initiate appropriate steps.
  • Provide first-line assistance and resolve issues through remote support.
  • Escalate incidents to downstream support teams when needed.

Zahteve

  • Completed IT vocational training or professional experience in an IT support environment.
  • Very good written and spoken German skills at C1 level or higher.
  • Good English skills are an advantage.
  • Confident use of Windows 11 and Microsoft Office 365.
  • Strong interest in IT.
  • Willingness to work collaboratively as part of a team.

Ugodnosti

  • Individual training and varied career development opportunities.
  • Support for personal and professional growth.
  • ITIL Foundation certification after successfully completing the probationary period.
  • Subsidy for the Deutschlandticket.
  • JobRad bicycle leasing.
  • Contribution to an occupational pension plan.
  • Option to work remotely one day per week after the probationary period.
  • On-site fitness studio with a personal trainer and yoga classes.
  • Sponsored participation in sporting events.
  • Subsidy for prescription computer glasses.
  • Access to an in-house occupational psychologist.
  • Modern office building with height-adjustable desks.
  • Employee referral bonus for successful hires.
  • Discounts through Corporate Benefits.
  • Regular company events, including summer parties and Christmas celebrations.
  • A positive, respectful culture where colleagues work as equals.

Sorodna delovna mesta

Network Corporate Finance

Sodelavec za dolžniško svetovanje — Frankfurt (hibridno)

Network Corporate Finance
11 – 50 Zaposleni
B2BFinanceSvetovanje

Kot sodelavec na področju korporativnih financ boste podpirali LBO-transakcije, financiranje rasti, refinanciranje in integrirano finančno modeliranje. Svetovali boste srednje velikim podjetjem, mednarodnim družbam in vlagateljem zasebnega kapitala pri finančnih transakcijah.

Odpri