DATAGROUP
DATAGROUP
1001 – 5000 Darbinieki
KonsultācijasMārketingsSaaS
DATAGROUP ir Vācijā bāzēts IT ārpakalpojumu un konsultāciju pakalpojumu sniedzējs. Uzņēmuma piedāvājumā ietilpst mākoņpakalpojumi, lietojumprogrammu pārvaldība un IT drošība, ko papildina standartizēti un modulāri risinājumi, piemēram, CORBOX. Uzņēmums apkalpo dažādu nozaru, tostarp finanšu un publiskā sektora, organizācijas, koncentrējoties uz uzticamiem, drošiem un kvalitatīviem IT pakalpojumiem.

IT Service Desk Agent

Handle enterprise hardware and software incidents for DATAGROUP, a German IT services provider. Support users remotely and manage tickets in Hamburg.

Apraksts

  • Handle incoming software and hardware incidents in an enterprise customer environment.
  • Prioritize, classify, and document incidents in the ticketing system.
  • Troubleshoot issues and initiate appropriate steps.
  • Provide first-line assistance and resolve issues through remote support.
  • Escalate incidents to downstream support teams when needed.

Prasības

  • Completed IT vocational training or professional experience in an IT support environment.
  • Very good written and spoken German skills at C1 level or higher.
  • Good English skills are an advantage.
  • Confident use of Windows 11 and Microsoft Office 365.
  • Strong interest in IT.
  • Willingness to work collaboratively as part of a team.

Priekšrocības

  • Individual training and varied career development opportunities.
  • Support for personal and professional growth.
  • ITIL Foundation certification after successfully completing the probationary period.
  • Subsidy for the Deutschlandticket.
  • JobRad bicycle leasing.
  • Contribution to an occupational pension plan.
  • Option to work remotely one day per week after the probationary period.
  • On-site fitness studio with a personal trainer and yoga classes.
  • Sponsored participation in sporting events.
  • Subsidy for prescription computer glasses.
  • Access to an in-house occupational psychologist.
  • Modern office building with height-adjustable desks.
  • Employee referral bonus for successful hires.
  • Discounts through Corporate Benefits.
  • Regular company events, including summer parties and Christmas celebrations.
  • A positive, respectful culture where colleagues work as equals.

Saistītās vakances

Network Corporate Finance

Parādu finansēšanas konsultants — Frankfurte (hibrīddarbs)

Network Corporate Finance
11 – 50 Darbinieki
B2BFinansesKonsultācijas

Korporatīvo finanšu asociētā speciālista amatā atbalstīsiet LBO darījumus, izaugsmes finansēšanu, refinansēšanu un integrētu finanšu modelēšanu. Konsultēsiet vidēja lieluma uzņēmumus, starptautiskus uzņēmumus un privātā kapitāla investorus finansēšanas darījumos.

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