Cabot Corporation
Cabot Corporation
Cabot Corporation je globalni proizvajalec specializiranih kemikalij in funkcionalnih materialov, ki oskrbuje trge transporta, infrastrukture, okolja in potrošniških izdelkov. Njegov portfelj vključuje ojačitvene saje, dodatke in inženirske materiale, zasnovane za podporo zmogljivosti v različnih industrijskih in potrošniških aplikacijah. Podjetje združuje tehnični razvoj z globalnimi proizvodnimi zmogljivostmi, vključno z regionalnim širjenjem proizvodnje in rastjo s prevzemi. Trajnost in skrb za izdelke sta ključna dela njegove usmeritve, skupaj z zastavljenim ciljem doseči neto ničelne emisije do leta 2050 ter cilji trajnostnega razvoja do leta 2030.

Customer Care Representative – Riga, Hybrid

Manage customer orders from intake through delivery at Cabot Corporation, a global specialty chemicals business. Coordinate shipments, resolve order issues, and support customer satisfaction as part of the hybrid Riga team.

Opis

  • Oversee customer orders from initial receipt through delivery.
  • Coordinate shipment execution with the transportation team.
  • Update customers when order details or plans change.
  • Resolve issues by finding solutions that meet customer needs.
  • Keep customer order records accurate in the ERP system.
  • Work with customers and Cabot teams to complete orders on time and maintain customer satisfaction.
  • Act as the primary contact for customer orders.

Zahteve

  • Show a strong commitment to excellent service for internal and external customers.
  • Demonstrate the ability to multitask, set priorities, plan, and coordinate work.
  • Be able to work under pressure when needed.
  • Communicate well and collaborate effectively with a team.
  • Previous customer service experience is an advantage.
  • Be fluent in English.
  • Work from 9:00 to 17:30.

Ugodnosti

  • Health insurance coverage starting on the first day of work.
  • Hybrid schedule with two days working from home and three days in the office each week.
  • A competitive benefits package.
  • A permanent contract.
  • A dynamic, flexible, and hardworking team environment.
  • A workplace culture that values feedback.
  • Personal and professional support.

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